Purchase Order Administration Vendor Specialist

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

• →Receive and review PO creation requests submitted by requestors through Salesforce (SFDC) cases (Category: General GSHR; Subcategory: Vendor Management; External Case ID: PO Admin) and confirm the required PO template is attached and complete.
• →Return incomplete or inaccurate requests to the requestor and follow up until all required details are provided.
• →Create purchase requisitions (PR) in eMP and route them to the designated approver for approval.
• →Create the purchase order (PO) in eMP once the PR is approved and email the PO number to the supplier.
• →Receive supplier invoices and send them to Procurement for processing.
• →Create the goods receipt (GR) after goods or services are delivered, so the PO can be closed and the supplier paid.
• →Track PO status, follow up on open PRs and POs, and keep accurate case and PO records.
• →Ensure all PO activities follow company policy, procurement guidelines, and audit and compliance requirements.
• →Provide guidance to requestors on how to submit complete PO requests.

• →Manage local general services vendor for LATAM, serving as point of contact of Local General Services for J&J stakeholders.
• →Maintain strong working relationships with vendor and make sure they meet SLA Targets
• →Act as a catalyst to resolve issues, connect the right stakeholders.
• →Monitor vendor performance and flag service, cost, or compliance concerns to LGS leadership.
• →Act as the point of escalation for LATAM local general services issues.
• →Coordinate with LGS team members, vendor and stakeholders.
• →Identify recurring issues and recommend process improvements and keep process documentation and job aids up to date.