Transcend Deployment Process Manager

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at https://www.jnj.com/innovative-medicine.

We are searching for the best talent for a Transcend: Innovative Medicine (IM) Deployment Manager!

This hybrid position will be located in Cork, Ireland. Alternate hybrid locations may be considered in other Innovative Medicine Supply Chain (IMSC) hubs such as Latina, Italy; Leiden, Netherlands; Madrid, Spain; and/or Lisbon, Portugal.

• Lead deployment execution across global ERP releases and functional workstreams, developing and managing integrated deployment plans, KPIs, deliverables, and readiness activities.
• Monitor deployment progress, identify risks and issues, and drive resolution to ensure successful delivery against program objectives and timelines.

• Support deployment governance, stage-gate reviews, and release readiness assessments while ensuring adherence to Transcend methodologies, standards, and operating procedures.
• Coordinate status reporting, executive communications, and leadership updates, maintaining transparency of risks, issues, assumptions, and dependencies.

• Partner with business, technology, testing, compliance, change management, training, cutover, and hypercare teams to ensure coordinated deployment execution.
• Influence stakeholders and facilitate decision-making across highly matrixed global teams to drive alignment and achieve deployment objectives.

• Identify, assess, and mitigate deployment risks and cross-functional dependencies, raising critical issues and driving timely resolution.
• Maintain executive-ready reporting and deployment health metrics to support informed decision-making and effective governance.

• Promote standardization, simplification, and adoption of deployment best practices across releases and workstreams.
• Drive continuous improvement initiatives that enhance deployment efficiency, scalability, operational excellence, and future release success.

• Develop and document Contracting, Pricing, and Billing user requirements with acceptance criteria.
• Demonstrate ability to work independently, prioritize, and effectively meet deadlines with little supervision.
• Map Contracting, Pricing, and Billing business processes with a focus on testing, reporting, and documenting findings.
• Provide Contracting, Pricing, and Billing support on best practices implementation and rollout to all Regions.
• Visually design communication content based on best practices to efficiently showcase Contracting and Pricing Customer Service team successes and ensure consistent messaging in the communication campaigns.

• Minimum of a Bachelor’s/University or equivalent degree is required; MBA or advanced degree, or focused degree in Business, Supply Chain, Operations, Engineering, Information Systems, or a related field is preferred
• Certifications preferred: Project Management (PMP, FPX, or equivalent), Agile, Lean, Six Sigma, or SAP

• Minimum 6 years of relevant work experience
• Demonstrated experience in Project Management and/or Program Management
• Experience with an ERP deployment and/or business transformation
• Customer Service and/or Commercial Contracting, Billing, and Pricing knowledge
• Experience in Supply Chain, Operations, or related leadership role
• Proven track record to lead complex initiatives in highly matrixed organizations, influencing stakeholders and driving alignment across teams through strong communication and presentation skills
• Strong analytical and problem-solving capabilities with a focus on execution and results delivery
• Experience within pharmaceutical, healthcare, medical device, or other highly regulated environments (e.g., cGMP, SDLC)

• Experience in testing processes, cutover planning, and hypercare support
• Experience with Agile, Waterfall, or hybrid delivery methodologies
• Experience leading global teams and collaborating across regions and cultures

• Requires proficiency in English (written and verbal) to communicate effectively and professionally; proficiency in Spanish, Portuguese, French, Dutch, or German are helpful
• May require up to 35% domestic and international travel
• Requires the ability, through our flexible work policy, to work on-site a minimum of three days each week, with the option for two remote workdays each week

#LI-Hybrid