Business Support, Concierge

• Enthusiastically greet/ host and provide support to guests, visitors, and employees.
• Create memorable experiences with a warm, welcoming personality.
• Take initiative to proactively address guest needs and answer questions.
• Answer all in-coming calls and directs the caller to the appropriate associate.
• Service as main of contact for all packages/deliveries
• Support ID Studio with badge processing and building access.
• Respond and follow through to requests for information and communicate with all levels of management with minimal supervision
• Maintain all conference rooms for cleanliness / reserve conference rooms, including ordering and/or setup
• Resolve problems associated with copier services, parking, badging, and conference rooms.
• Assists with submission of requests for office/building maintenance activities
• Provide excellent customer service to both internal and external customers
• Any and all other duties and tasks assigned

Monday - Friday, 10 AM – 6 PM

• High School diploma, state equivalent, or GED equivalent.
• Proficient in Microsoft Office products such as Outlook, PowerPoint, Excel, etc.
• Strong verbal and written communications skills
• Strong team player with a “can-do” attitude
• Excellent customer service skills
• Ability to identify issues and solutions
• Ability to stand and/or walk for prolonged periods of time

• Minimum 2 years previous customer service-related experience
• Knowledge with access control; granting and restricting visitor access

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.