Business Support, Facilities Support

As a Facilities Coordinator at JLL, you will ensure the seamless operation and maintenance of commercial properties, creating exceptional workplace experiences that enhance productivity and wellbeing for building occupants and tenants. You'll serve as the central point of coordination for facilities management activities, managing everything from routine maintenance and vendor relationships to emergency response and tenant services across diverse property portfolios. We support each other's wellbeing and champion inclusivity and belonging across teams, and your role is essential in creating safe, comfortable, and efficient environments where people can thrive. You'll leverage innovative facilities management technology and sustainable practices to optimize building performance while maintaining the highest standards of safety, compliance, and customer service. What sets JLL apart is our culture of collaboration, locally and across the globe, and you'll work closely with property managers, engineering teams, and external service providers to deliver integrated solutions that exceed client expectations. We embrace more innovative ways of working and prioritize opportunities to strengthen and advance your career, providing you with exposure to cutting-edge building systems, sustainability initiatives, and workplace experience strategies that shape the future of commercial real estate.

• →Coordinate preventive maintenance programs and repair activities across building systems including HVAC, electrical, plumbing, and life safety equipment
• →Manage vendor relationships and service contracts, ensuring quality delivery, compliance with specifications, and cost-effective procurement of facilities services
• →Respond to tenant service requests and facility issues promptly, coordinating with appropriate teams to resolve problems and maintain high satisfaction levels
• →Conduct regular building inspections and maintain detailed records of equipment performance, maintenance activities, and compliance documentation
• →Support space planning and move coordination activities, ensuring seamless transitions for new tenants and existing occupant relocations
• →Assist with emergency response procedures and coordinate with security, fire safety, and building management teams during critical incidents
• →Maintain inventory management systems for supplies, equipment, and spare parts while ensuring cost optimization and availability for operational needs
• →Prepare reports and documentation for property managers and clients, including maintenance summaries, vendor performance metrics, and budget tracking
• →Collaborate with sustainability initiatives including energy management programs, waste reduction efforts, and green building certification maintenance

• Associate degree in Facilities Management, Engineering Technology, or related field with minimum 2 years of commercial facilities or property management experience
• Strong understanding of building systems including HVAC, electrical, plumbing, and fire safety equipment with basic troubleshooting capabilities
• Proficiency in computerized maintenance management systems (CMMS) and Microsoft Office Suite for documentation and reporting requirements
• Excellent communication and customer service skills with ability to interact professionally with tenants, vendors, and internal stakeholders
• Knowledge of OSHA safety regulations, building codes, and compliance requirements for commercial properties and workplace environments
• Strong organizational and multitasking abilities with proven track record of managing competing priorities in fast-paced operational settings
• Valid driver's license and ability to travel between multiple properties as required by portfolio assignments

• Bachelor's degree in Facilities Management, Engineering, or related technical field with focus on building operations and maintenance
• 4+ years of progressive facilities management experience in commercial real estate with exposure to Class A office buildings or mixed-use properties
• Professional certifications such as FMP (Facility Management Professional), CFM (Certified Facility Manager), or similar industry credentials
• Experience with energy management systems, sustainability programs, and green building operations including LEED or ENERGY STAR certification processes
• Knowledge of project management principles and experience coordinating tenant improvement projects, capital improvements, or major maintenance initiatives
• Familiarity with IoT building technology, smart building systems, and data analytics platforms for facilities optimization and predictive maintenance
• Previous experience with budget management, vendor negotiations, and cost control strategies in facilities management operations
• Understanding of workplace experience trends and space utilization analytics to support modern workplace strategies and tenant satisfaction initiatives

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!