Car Park and Workplace Coordinator

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working. 

We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way. 

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat. 

As a Car Park and Workplace Coordinator at JLL, you'll be at the heart of creating exceptional workplace and car park management experiences for our clients and their employees. This role combines hands-on operational management with community-building initiatives, ensuring every aspect of both car park and workplace runs smoothly and professionally. You'll oversee car parking management from permit processing through to monthly financial reporting, while also supporting day-to-day workplace operations including mail services, locker allocations, vendor coordination, and event support. We embrace more innovative ways of working and prioritise opportunities to strengthen and advance your career, and in this role, you'll develop expertise across multiple operational disciplines while building meaningful relationships with employees, building management, and external vendors. Your attention to detail and customer-focused approach will be essential as you manage inquiries, resolve escalations, conduct floor inspections, and support the initiatives that foster community and connectivity across the workplace. What sets JLL apart is our culture of collaboration, locally and across the globe, and you'll experience this firsthand as you work closely with cross-functional teams to deliver seamless operations and maintain a productive, well-maintained environment.

• Car Parking Management - Operational administrative role focused on managing all aspects of employee parking programs, combining customer service, financial administration, and vendor coordination responsibilities.
• Process, review, and approve parking permits for eligible employees while managing customer inquiries, escalations, violation appeals, and monthly invoicing with accurate financial reporting
• Support general employee enquiries across multiple channels including in person, ServiceNow, Microsoft Teams, and Outlook, while managing mail room operations, courier requests, and stock management
• Oversee locker allocations, conduct regular audits, and coordinate with the Workplace team to manage vendor operations for soft services including cleaning, handyperson, concierge, and mailroom
• Conduct regular floor inspections to identify maintenance needs and coordinate prompt resolution with relevant stakeholders, while supporting PC and mobile asset management for onboarding and offboarding employees
• Provide event support by coordinating room and event space bookings, ordering catering as required, and working with stakeholders to ensure spaces are set up appropriately while maintaining comprehensive day-to-day office operations

• Prior relevant experience in hospitality, workplace operations, or office operations environments with strong organizational skills and attention to detail
• Exceptional customer service skills and professionalism, with a genuine passion for hospitality and creating positive workplace experiences in fast-paced environments
• Ability to work independently while being highly collaborative as part of a wider team, with strong written and verbal communication skills and confidence engaging across a wide range of stakeholders
• Familiarity with workplace technology and systems including ticket management tools, Microsoft Suite (Excel, Word, etc.), booking platforms, and collaboration tools
• Demonstrated adaptability and effective problem-solving skills, with ability to proactively identify areas for improvement and address them, plus experience managing car parking operations and vendor coordination (preferred)

You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you. 

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce. 

Interested candidates, please apply following the link below quoting job reference number REQ535190

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.