Coordinator - Learning & Development

• Process training records by performing accurate and timely data entry into the Learning Management System (LMS).
• Maintain digital training files and documentation, ensuring they are organized and accessible according to established procedures.
• Assist with user account maintenance, including creating new user profiles and processing routine account updates.
• Support the assignment of training curricula by processing requests based on predefined rules and instructions.
• Customer Service minded

• Generate and distribute standard KPI reports according to contractual client timelines, using pre-existing templates.
• Log and escalate LMS user support tickets and system issues to the appropriate team members for resolution.
• Perform basic data quality checks on reports before distribution to ensure accuracy of information pulled from the system.

·         Provide administrative support for training materials, such as formatting documents, printing, and file organization.

·         Distribute standard communications and follow up with managers and individuals on outstanding training until it is complete, using pre-defined templates.

·         Assist in coordinating logistics for training sessions, including managing calendar invitations and preparing participant lists.

·         Perform other duties and responsibilities as assigned to support team and organizational objectives.

• Bachelor's degree in Instructional Design, Learning & Development, Life Sciences, or a related field
• Formal training in instructional design and adult learning principles
• Experience in a Life Sciences corporate environment
• Strong customer service and compliance-focused mindset
• Excellent attention to detail and commitment to accuracy
• Proficient in Microsoft Office Suite (Word, Excel, Outlook)
• Intermediate Excel skills, including Pivot Tables and Lookups
• Familiarity with Learning Management Systems (LMS) and databases
• Basic understanding of training, learning, or HR functions
• Knowledge of Life Sciences Good Practices and regulatory requirements
• Strong data entry, reporting, and analytical capabilities
• Excellent organizational, time management, and administrative skills
• Effective written and verbal communication skills in English
• Ability to follow established processes and work with moderate supervision
• Comfortable learning and using new digital and AI tools
• Proactive, adaptable, and growth-oriented mindset
• Willingness to work shifting or rotating schedules
• Experience supporting global teams or regions is an advantage
• ** Internal applicants must have at least one year of tenure in their current role or service line, no policy infractions within the past six months, and a consistent Strong or Exceptional performance rating.

–Taguig, Philippines

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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