Director of Mobile Technical Services (Hybrid)

The Director of Mobile Technical Services (MTS) North America leads field operations, profitability, and operational excellence across a $350M platform delivering mechanical, electrical, plumbing, controls, and related critical technical services. Reporting to the Global Head of MTS, you own end-to-end accountability for service delivery, financial performance, safety culture, and team development across all U.S. and Canadian operations—managing over 1,500 technicians and operations staff.
   

This is a leadership role grounded in operational rigor and client impact. Success requires moving between strategic decisions (P&L management, service expansion, pricing strategy) and on-the-ground accountability (safety performance, technician quality, customer satisfaction). You'll lead through regional directors and operations managers, set clear performance standards, and champion a culture where safety, technical excellence, and integrity are non-negotiable.  
 

What sets MTS apart is the scale and complexity of the work—and the opportunity to build a best-in-class technical services organization that positions JLL as the partner of choice for facilities-critical technical services across North America 

JLL's Accelerate strategy is setting the direction for the next five years. The decisions being made right now will shape the company much longer than that. The HR leader in this role will have a direct line of influence on those decisions, not as a support function, but as a genuine strategic partner with a seat at the table. If you want a role where your judgment matters, your impact is visible, and the work is genuinely consequential, this is it.

To learn more about JLL, check out our website and investor day presentation.

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This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.