Director - Transformation, PTP

• →Process Ownership & Governance: Define, own, and govern global finance process standards, ensuring consistent application, documentation, and continuous improvement across all regions and client segments.
• →Cross-Functional Optimization: Design, document, and deploy process enhancements by integrating best practices and lean re-engineering methods to drive operational excellence and improved client experience.
• →Process Performance Management: Develop, implement, and monitor key process performance metrics and KPIs, leading regular global review cycles, root cause analyses, and data-driven interventions to achieve targeted outcomes.
• →Global Training & Team Coordination: Lead learning opportunities for virtual global process teams, fostering knowledge sharing and capability development. Drive robust process training and certification programs to ensure operational mastery across geographies.
• →Knowledge Management: Oversee integrity of process documentation and manage a unified global knowledge base for finance operations, ensuring accessibility and up-to-date information for teams and stakeholders.
• →Stakeholder Management: Collaborate closely with internal and external stakeholders—global leadership, regional leadership, service delivery teams—to align priorities and ensure high engagement levels and positive outcomes.
• →Best Practice Implementation: Assess global finance operating landscape to identify, validate, and institutionalize best practices, supporting harmonization and agility of process design within client organizations.
• →Project Leadership: Manage the design and delivery of transformational projects as defined within the Global Finance Roadmap.
• →Translating Initiatives: Translate improvement initiatives into deliverables and coordinate with Regional Service Delivery Leads and local process owners for execution.
• →System Enhancement Roadmap: Contribute to and assess the system enhancements roadmap in collaboration with business lines and functions, translating changes into process and system demands.
• →Risk and Compliance Oversight: Ensure strong internal controls across processes and proactively identify and mitigate operational risks and compliance exposures.
• →Project Execution: Generate detailed project execution plans, including contract, cost, schedule, and health and safety requirements; ensure successful delivery to meet client and commercial objectives.
• →Reporting & Insights: Present progress updates and meaningful insights to Steering Committees and stakeholders; drive data-backed improvements as part of ongoing transformation and process ownership.
• →Requirements Gathering: Engage with clients, business, and finance teams to clarify scope, develop estimates, and secure sponsor approvals.

• Ability to engage and influence stakeholders at multiple levels, across regions and client segments.
• Demonstrated experience in leading complex transformation projects and operations for finance domains, including end-to-end process ownership for procure to pay.
• Significant experience as a corporate or client-side process expert or global process leader.
• Track record of designing, delivering, and governing process transformation, standardization, and improvement initiatives at scale.
• Strong knowledge of internal controls, risk, and regulatory environments worldwide.
• Deep finance process and systems experience, including expertise in global ERPs (preferably JDE, PeopleSoft or equivalent).
• Excellent organizational, communication, and relationship-building skills, with proven capability to drive global alignment and transparency.
• Resilience in dealing with competing priorities, ambiguity, and demanding timelines.
• An influential, big-picture thinker who drives adoption of global standards and best practices.
• Experience designing, implementing, and monitoring process KPIs and performance analytics.
• Proven ability to work in a fast-paced international environment.

• CA or MBA required.
• 20+ years of experience in finance and accounting, with a proven track record of successful transformation projects and global process ownership roles in procure to pay.

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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