General Duties Operative

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• Perform general building maintenance tasks including minor repairs, fixture replacements, and equipment checks
• Conduct routine inspections of facilities to identify maintenance needs or safety hazards
• Respond to service requests and work orders promptly
• Assist with setting up and breaking down meeting rooms, events, and conferences
• Monitor and maintain building systems (lighting, HVAC, plumbing) and report issues to technical teams
• Support move management activities including furniture assembly and space reconfiguration
• Maintain inventory of supplies and equipment

• Ensure cleanliness and tidiness of common areas, meeting rooms, restrooms, and workspaces
• Perform cleaning duties as required to maintain hygiene standards
• Manage waste disposal and recycling programs
• Restock consumables (paper products, cleaning supplies, pantry items)

• Serve as a friendly point of contact for employees and visitors
• Welcome guests and provide directions or assistance as needed
• Coordinate hospitality services including catering, beverage service, and amenity management
• Support workplace events and employee engagement activities
• Monitor and respond to service requests through facility management systems
• Assist with meeting room bookings and technology setup
• Maintain professional appearance of reception areas and communal spaces

• Follow health and safety protocols and procedures
• Report safety hazards, incidents, or equipment malfunctions immediately
• Ensure compliance with building regulations and company policies
• Participate in emergency response procedures as trained

• Provide excellent service to building occupants and visitors
• Handle inquiries and resolve issues efficiently and professionally
• Communicate effectively with facility management teams and vendors
• Maintain positive relationships with all stakeholders

• High school diploma or equivalent
• Previous experience in facilities, maintenance, hospitality, or customer service roles preferred
• Experience in commercial office environments is advantageous

• Basic handyman/maintenance skills
• Strong customer service orientation
• Excellent communication and interpersonal skills
• Ability to prioritize tasks and work independently
• Physical ability to lift and move items (typically up to 25-50 lbs)
• Flexible and adaptable to changing priorities
• Professional appearance and demeanor
• IT Proficiency

• Knowledge of building systems and equipment
• Experience with facility management software or work order systems
• Understanding of health and safety regulations
• First aid certification

• Full-time position with standard business hours (may include early mornings or occasional evenings for events)
• Primarily on-site role with mobility throughout the facility
• Physical work including standing, walking, bending, lifting, and climbing ladders
• May require flexibility for emergency response or event support