Global Digital Transformation Lead

Join JLL as we reshape the future of real estate through technology and innovation. We are seeking a proactive and results-driven Digital Transformation Lead to play a pivotal role in our company's digital evolution.

At JLL, digital transformation is not just an initiative; it is a strategic imperative at the core of our mission to shape the future of real estate for a better world. The commercial real estate industry is undergoing a fundamental reinvention, where data, technology, and sustainability are as critical as brick and mortar. Our clients demand smarter, more efficient, and more sustainable spaces, powered by data-driven insights. This transformation allows us to deliver unprecedented value, optimize our global operations, and provide the predictive analytics that will define the next generation of real estate services.

In this position, you will be at the heart of our most exciting initiatives, managing projects that implement new technologies, streamline our business processes, and create superior experiences for our clients and employees. This is a hands-on role for a skilled individual who is passionate about technology's potential to drive business value. You will collaborate with teams across the globe, turning strategic goals into successfully delivered projects and making a tangible impact on how our business operates.

• Own the creation, prioritisation, and delivery of the global digital transformation roadmap, ensuring strategic alignment with long-term business objectives and regional execution capabilities.
• Lead the end-to-end management of regional and global digital transformation projects, ensuring they are delivered on time, within scope, and on budget.
• Develop detailed project plans, allocate resources, manage timelines, and establish clear project roadmaps.
• Identify potential project risks, issues, and dependencies, working proactively with team members to develop effective mitigation and resolution plans.

• Partner with technical experts and business units to support the implementation and integration of new digital solutions, such as AI-powered tools, data analytics platforms, and process automation software.
• Act as a bridge between technical development teams and end-users to ensure smooth rollouts and tool integration.

• Lead, mentor, and support a team of digital project managers and transformation specialists, fostering a culture of continuous learning, innovation, and collaboration.
• Oversee team resource allocation, prioritize workloads, and manage capacity to ensure the seamless delivery of the global digital roadmap.
• Conduct regular performance reviews, set individual development goals, and actively support the career progression and growth of team members.

• Act as the central point of contact for assigned projects, fostering strong, collaborative relationships with stakeholders across IT, operations, finance, and marketing.
• Support the "people side" of change by assisting in the design and execution of change management plans.
• Develop clear training materials, user guides, and regional communication campaigns to drive rapid adoption of new technologies.
• Ensure all training, change management, and project communication collateral aligns with company guidelines by using approved assets and templates.

• Define, track, and analyze key performance indicators (KPIs) to measure the success, user adoption, and business impact of digital initiatives.
• Prepare and present regular progress reports and performance dashboards to project sponsors and executive leadership.
• Proactively identify opportunities within current business processes that can be streamlined, automated, or enhanced through modern digital tools.

• Manage relationships with external technology vendors, software providers, and consulting partners to ensure the successful delivery of digital solutions.
• Collaborate with procurement and IT governance teams to evaluate, select, and onboard third-party technology platforms.
• Monitor vendor performance, ensuring that project deliverables, timelines, service level agreements (SLAs), and budget allocations are strictly met.

• Education: Bachelor’s degree in Business, Information Technology, Project Management, or a related field.
• Professional Experience: 5–8 years of professional experience, including a proven track record of managing complex, technology-focused projects in a global or matrixed organization.
• Methodologies: Strong familiarity with project management methodologies (e.g., Agile, Scrum, Waterfall).
• Technical Aptitude: Comfortable working alongside data, AI, and automation engineers. Experience with collaboration and PM tools (e.g., Smartsheet, Jira, Azure DevOps) is highly preferred.
• Soft Skills: Resourceful problem-solver, highly adaptable to change, with exceptional interpersonal and communication skills.

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.