Head of Cyber Customer Trust & Assurance (REMOTE)

We are seeking a Head of Cyber Customer Trust & Assurance to report to the Chief Information Security Officer (CISO) and support the leadership of our global cybersecurity strategy and operations. This senior executive position will partner directly with the CISO to drive enterprise-wide security transformation across JLL's global operations, managing complex cybersecurity risks while ensuring the protection of our technology infrastructure, information systems, and client data. You'll work closely with the CISO to establish strategic direction for our cybersecurity organization, lead large diverse teams across multiple regions, heavily assist with client relationships, and serve as a key advisor to executive leadership on critical security matters impacting the entire organization. This is a remote role.

Build and Lead a Global Team: Recruit, mentor, and develop a high-performing team of Business Information Security Officers (BISOs) and supporting Cybersecurity client support staff. Provide strategic direction and ensure the team is aligned with both the CISO’s vision and the specific needs of the business units they support.

Master's degree in Cybersecurity, Information Technology, Computer Science, or related discipline. Advanced degree or MBA preferred.

15+ years of progressive cybersecurity experience with minimum 8-10 years in senior executive leadership positions managing enterprise-wide security organizations for large multinational corporations

Significant experience in cybersecurity field and extensive management experience leading complex security functions with responsibility for enterprise-wide security strategies and substantial financial accountability

Proven track record of developing and implementing long-term cybersecurity strategies for entire business segments with authority to make significant exceptions to policy and procedures under enterprise guidelines

Extensive experience managing significant financial and external cybersecurity risks requiring frequent interaction with executive leadership, board members, and regulatory authorities

Advanced expertise in enterprise security architecture, risk management frameworks, threat intelligence, and regulatory compliance across multiple international jurisdictions

Demonstrated experience making strategic vendor selections and purchasing decisions for enterprise security technologies, managing substantial cybersecurity budgets with P&L responsibility

Strong background in developing, modifying, and executing enterprise-wide security policies that significantly impact organizational security posture and business operations

Industry certifications desired but not required: CISSP, CISM, CRISC, or equivalent executive-level security credentials. Additional board-level or executive certifications preferred.

Experience in Commercial Real Estate technology environments, Financial Services, professional services and client-facing security advisory roles highly preferred.

Exceptional leadership, strategic thinking, and communication capabilities with proven ability to influence organizational change at the enterprise level and maintain relationships with executive leadership and external stakeholders’ objectives.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!