JLL Hiring at Ludhiana !

Here are the concise job descriptions for the roles in Ludhiana.

• Job Purpose: To provide overall leadership for the mall, driving profitability, operational excellence, and stakeholder satisfaction.
• Key Responsibilities: Own the P&L and annual business plan, lead the entire mall management team, drive leasing and tenant relations, and act as the primary liaison with asset owners.
• Qualifications: MBA with 12-15+ years in retail/mall management, including senior leadership experience. Requires strong financial acumen and strategic thinking.

• Job Purpose: To ensure the seamless and safe functioning of all technical services and infrastructure (HVAC, electrical, BMS, etc.).
• Key Responsibilities: Manage daily technical operations and vendor partners, implement preventive maintenance schedules, and oversee energy management.
• Qualifications: B.E. in Electrical/Mechanical Engineering with 5-7 years of experience in technical management for a large-scale commercial property.

• Job Purpose: To develop and manage the overall security and safety strategy to protect the mall's assets, tenants, and visitors.
• Key Responsibilities: Lead the security team, manage all security systems (CCTV, access control), and oversee emergency response and crisis management plans.
• Qualifications: Bachelor’s degree with 8-10 years in security management, preferably from a corporate, military, or law enforcement background.

• Job Purpose: To champion and elevate the customer experience by managing all guest services and feedback channels.
• Key Responsibilities: Lead the customer service team, serve as the main point for complaint resolution, and develop customer loyalty initiatives.
• Qualifications: Bachelor’s degree in Hospitality/Business with 5-8 years in a customer-facing managerial role. Requires exceptional interpersonal skills.

• Job Purpose: To oversee all financial operations, ensuring accurate reporting, budgeting, compliance, and strategic financial guidance.
• Key Responsibilities: Manage the full financial cycle, lead budgeting and forecasting, ensure timely tenant billing/collections, and maintain internal controls.
• Qualifications: CA or MBA (Finance) with 8-10 years of experience, preferably in the real estate or retail industry.

• Job Purpose: To execute marketing initiatives that drive footfall, support tenant sales, and build the mall's brand.
• Key Responsibilities: Manage the marketing calendar, events, and digital/social media platforms. Coordinate with agencies and track campaign performance.
• Qualifications: Degree in Marketing/Business with 4-6 years of experience, ideally in a retail environment. Must have strong digital marketing skills.

• Job Purpose: To ensure a safe environment by patrolling premises, monitoring surveillance equipment, and responding to incidents.
• Key Responsibilities: Conduct regular patrols, monitor CCTV, respond to alarms and emergencies, and assist visitors while enforcing mall policies.
• Qualifications: High school diploma with 2-4 years of security experience. Must be physically fit with strong observation and communication skills.

We are an avid promoter of personal and professional growth and will give you every opportunity to achieve your ambitions. If one of these roles sounds like your next career move, we encourage you to apply !

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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