Lead Operating Engineer - Second Shift

JLL is seeking a hands-on technical leader to join our facilities team as a Second Shift Lead Operating Engineer in Concord, NC. This is a working supervisor role where you will spend the majority of your time performing skilled trades work while leading the operation, inspection, maintenance, and repair of mechanical, HVAC, electrical, and plumbing systems. This position is ideal for a technically proficient professional who thrives on solving complex problems with tools in hand while providing guidance and coordination to the second shift facilities and housekeeping teams. You will be a key contributor to maintaining seamless building operations during evening hours, ensuring critical systems remain operational and tenant needs are met promptly. If you're a skilled tradesperson who wants to build leadership experience while continuing to perform meaningful hands-on technical work, this role offers an excellent opportunity to advance your career with JLL.

• Perform skilled maintenance and repair work across multiple trades including plumbing, HVAC diagnostics and repairs, electrical troubleshooting, painting, pressure washing, lighting maintenance, locksmith services, and general building systems repair

• Diagnose and troubleshoot complex issues with electrical systems, mechanical equipment, HVAC controls, and building automation systems; respond to urgent building system failures and execute emergency repairs

• Execute preventative maintenance tasks on critical building equipment including chillers, boilers, air handlers, pumps, motors, and control systems; operate and maintain water treatment systems

• Provide technical direction and hands-on training to facilities team members during repairs and maintenance activities; coordinate daily work assignments for second shift facilities and housekeeping teams

• Manage work order system (CMMS), prioritize tenant service requests based on urgency and complexity, and document completed work, equipment conditions, and parts usage

• Ensure team compliance with safety procedures and proper use of equipment; maintain inventory of critical spare parts and tools

• Support on-call or emergency response rotation as needed; participate in ongoing technical, safety, and operational training programs

• 3-5 years of hands-on experience in building maintenance, HVAC systems, electrical work, plumbing, or related skilled trades with demonstrated ability to troubleshoot and repair complex mechanical and electrical systems independently

• 2+ years of working lead or supervisory experience in a facilities or maintenance environment with ability to train others on technical skills and safe work practices

• Proficiency with hand tools, power tools, multimeters, and diagnostic equipment

• Experience using Microsoft Office (Word, Outlook, Excel, Teams) and computerized maintenance management systems (CMMS)

• Ability to lift and carry up to 50 lbs regularly; comfortable working from ladders up to 30 feet and in confined spaces

• Valid driver's license; must pass background check and drug screening

• Trade school certification, technical degree, apprenticeship completion, or military technical training

• Universal CFC EPA certification (or commitment to achieve within first year; JLL will provide training support)

• Relevant licenses or certifications in electrical, HVAC, or plumbing trades

• Working knowledge of building automation systems (BAS) and HVAC controls

• Strong customer service orientation and professional communication skills

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!