Learning & Development Lead

The Learning & Development Lead directs all Business-line related knowledge capabilities. This includes oversight on analysis, review, development and execution of programs, standards and strategies.

• →Review the Business line’s current Training systems 
• →Initiate Training Needs Analysis to identify the training requirements
• →Bench mark, introduce procedures and workflows, introduce and measure performance across business functions to ensure consistency across customer experience
• →Develop measurement system to monitor, track and reward team members
• →Develop tools to measure contract performance, develop dashboards and reports for business consumption
• →Work closely with Operations leadership and provide oversight for day-to-day operations
• →Conduct regular audits to ensure quality, consistency and accuracy
• →Develop and implement a standard governance framework
• →Lead projects as may be assigned, and ensure that milestones are met
• →Work with Global Lean Six Sigma team for the process improvement initiatives for the business

• Minimum of three years’ experience in a related field is required for this position
• Project Management experience needed
• Background in ISO certification, QMS, Six Sigma is preferred
• Willing to work on shifting/rotating schedules
• Bachelor’s degree preferred

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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