Maintenance Planner

The Maintenance Planner is responsible for providing planning and scheduling of all scheduled Preventive Maintenance (PM) activities, as well as reactive / repair maintenance activities.  This position will work directly with suppliers to schedule support for critical environments, in coordination with customer stakeholders, JLL Regional Operations Manager (s) of Engineering and Call Center to ensure no disruption to the customer’s operations, while ensuring maximum equipment reliability and up-time through the scheduling process. 

• Supports the Director of Engineering and corresponding Facilities Operations Team

• Maintain an excellent working knowledge of the designated CMMS platform.

• Provide a consistent high level of support to field and back office technical processes to ensure seamless and timely service delivery to client operations.

• Manage server and system database operations in maintaining high level of system operation and minimizing operational impact.

• Develop and implement automated operational data report generation to deliver a high level of performance analysis and performance projection.

• Support operational analysis of all engineering performance metrics.

• Work with software platform developer to ensure maximum utilization of system capabilities in meeting client expectations, and development of improved capabilities.

• Provide ongoing CMMS system user training to ensure effective utilization by field and back office operations.

• Provide, as needed, reporting based on needs of clients.

• Manage CMMS hardware and software implementation processes on all added client portfolios.

• Other related tasks as may be required of the role.

• High School diploma or GED equivalent

• Minimum 5 years experience in customer service support in a technical environment

• Experience in SQL Server

• Experience with a Computerized Maintenance Management System (CMMS). Corrigo preferred

• Experience in supporting field hardware implementation and building engineering operations

• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, SharePoint etc.

• Skills in managing data warehouse and mining of performance data

• Outstanding written and oral communication skills

• Travel may be required

• Associate’s Degree 

• Experience in a controlled environment or cleanroom setting is a plus, but not required.

• Working knowledge of cGMP, Good Documentation Practices (GDP), and general regulatory requirements (e.g., FDA) is preferred.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.