Senior Facilities Executive - Soft Services

We are seeking a detail-oriented and proactive Facilities Executive to oversee the day-to-day operations of our facility management services. The ideal candidate will ensure optimal functioning of all facility services while maintaining high standards of cleanliness, safety, and operational efficiency.

• Oversee and coordinate janitorial services to maintain cleanliness standards across all facility areas
• Manage pest control programs including scheduling, vendor coordination, and compliance monitoring
• Supervise outdoor and indoor landscaping services to ensure aesthetic appeal and plant health
• Conduct regular facility inspections and maintain comprehensive inspection records

• Person should be willing to work in shifts.
• Manage work order systems including ticket creation, assignment, tracking, and closure
• Coordinate shift schedules for facility staff to ensure 24/7 coverage where required
• Maintain accurate documentation and records of all facility activities and services
• Generate regular reports on facility performance metrics and service delivery

• Manage relationships with external vendors and service providers
• Monitor service level agreements (SLAs), and ensure vendor compliance
• Conduct vendor performance evaluations and implement corrective actions when needed
• Serve as primary point of contact between facility users and service providers

• Ensure adherence to health and safety regulations across all facility operations
• Conduct risk assessments and implement safety protocols
• Maintain compliance with environmental and regulatory requirements
• Coordinate emergency response procedures and facility evacuation plans

• Bachelor's degree in Facility Management, Hotel Management, Business Administration, or related field
• 4-6 years of experience in facilities management or related operations role
• Prior experience in vendor management and contract administration
• Prior experience in managing large facilities of size minimum 500,000 SFT

• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint)
• Strong data management and analytical capabilities
• Experience with facility management software systems (CAFM/CMMS) preferred
• Excellent email and written communication skills

• Communication Skills: Ability to communicate effectively with diverse stakeholders including vendors, staff, and management
• Organizational Skills: Strong multitasking abilities with attention to detail
• Problem-Solving: Proactive approach to identifying and resolving facility issues
• Time Management: Ability to prioritize tasks and manage multiple deadlines
• Health & Safety Awareness: Knowledge of occupational health and safety standards

• Self-motivated with ability to work independently
• Customer service-oriented mindset
• Flexibility to respond to emergencies outside regular business hours
• Team player with collaborative approach
• Strong work ethic and professional demeanor

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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