Technician

• →Comprehensive understanding of HVAC principles, air conditioning systems, refrigeration cycles, and psychrometrics
• →Ability to troubleshoot, service, and repair AHUs, FCUs, split units, VRV/VRF systems, exhaust fans, and ventilation equipment
• →Knowledge of chilled water systems, cooling towers, chiller plants, pumps, and hydronic distribution networks
• →Understanding of mechanical controls, actuators, dampers, control valves, and automated control systems
• →Familiarity with refrigerant handling, leak detection, pressure testing, and basic refrigeration service procedures
• →Experience with motor maintenance, belt drives, bearings, lubrication, and rotating equipment

• Solid electrical knowledge covering single-phase and three-phase power distribution up to 415V
• Ability to perform electrical installations, repairs, and modifications including lighting circuits, power outlets, and distribution work
• Proficiency with electrical testing equipment including multimeters, clamp meters, voltage testers, insulation testers, and earth resistance testers
• Understanding of electrical safety procedures, lockout/tagout systems, and permit-to-work requirements
• Knowledge of emergency lighting systems, exit lighting, fire alarm electrical interfaces, and life safety power
• Familiarity with motor control circuits, contactors, relays, timers, and basic control wiring

• Comprehensive knowledge of water supply systems, drainage systems, sewage systems, and sanitary plumbing
• Ability to repair leaks, replace fixtures, clear blockages, install new fixtures, and modify plumbing layouts
• Understanding of pump systems including water supply pumps, booster pumps, sewage pumps, and sump pumps
• Knowledge of water treatment systems, filtration, softening, and water quality management
• Familiarity with plumbing codes, best practices, backflow prevention, and cross-connection control
• Experience with pipe joining methods including threading, soldering, compression fittings, and modern connection systems

• Carpentry skills for door repairs, frame adjustments, furniture repairs, fixture installations, and minor woodwork
• Painting and finishing capabilities for touch-up work, surface preparation, application techniques, and color matching
• Ceiling work expertise including suspended ceiling systems, tile replacement, access panel installation, and grid repairs
• Understanding of building finishes including flooring, wall coverings, millwork, and interior architectural elements
• Masonry and patching skills for concrete repairs, wall patching, grouting, and surface restoration
• Knowledge of building materials, appropriate applications, and compatibility considerations

• Expert use of hand tools including screwdrivers, wrenches, pliers, hammers, saws, files, and measuring instruments
• Proficiency with power tools including drills, impact drivers, grinders, circular saws, reciprocating saws, and specialty equipment
• Experience with HVAC tools including manifold gauges, vacuum pumps, refrigerant recovery equipment, and charging systems
• Competence with electrical tools including wire strippers, crimpers, cable pullers, and testing equipment
• Familiarity with plumbing tools including pipe wrenches, threading equipment, drain augers, and pressure testing equipment
• Knowledge of proper tool maintenance, storage, calibration, and safety practices

• Basic computer literacy for email, documentation, internet research, and digital communication
• Proficiency with CMMS or work order management systems for task assignment, documentation, and completion
• Understanding of building automation systems (BMS/BAS), control interfaces, alarm management, and trending
• Ability to read and interpret technical drawings, blueprints, electrical schematics, HVAC diagrams, and plumbing layouts
• Familiarity with Microsoft Office applications (Word, Excel, Outlook) for reporting, data entry, and communication
• Capability to learn new software platforms, mobile applications, and technology tools as implemented

• Versatile multi-skilled capability with demonstrated competence across mechanical, electrical, plumbing, and general maintenance disciplines
• Strong analytical and troubleshooting abilities using systematic diagnostic approaches to identify root causes and implement effective solutions
• Self-motivated with ability to work independently with minimal supervision while maintaining productivity, quality standards, and safety compliance
• Excellent organizational and time management skills to handle multiple concurrent priorities, schedule preventive maintenance, and balance reactive work
• Customer service excellence with professional communication skills, patience, empathy, and commitment to stakeholder satisfaction
• Detail-oriented approach to maintenance work, documentation, safety procedures, and quality assurance
• Proactive mindset for identifying potential issues before failures occur, recommending improvements, and preventing problems
• Team collaboration capability working effectively with colleagues, contractors, security, cleaning crews, and other service providers
• Adaptability to changing priorities, emergency situations, special projects, and evolving facility requirements
• Safety consciousness with unwavering commitment to safe work practices, hazard identification, and injury prevention
• Problem-solving creativity to develop practical solutions with available resources and implement innovative approaches to maintenance challenges
• Technical curiosity and commitment to continuous learning, staying current with new technologies, techniques, and industry best practices

• Fluent in Bahasa Malaysia (spoken and written) - mandatory for effective communication with diverse stakeholders
• Good working knowledge of English for technical documentation, equipment manuals, work instructions, and professional communication
• Ability to explain technical matters clearly to non-technical personnel using appropriate language and relatable examples
• Capability to understand and follow written instructions, safety procedures, technical specifications, and operational guidelines
• Professional written communication skills for work order documentation, incident reports, and status updates

• Physical fitness to perform manual labor including lifting, carrying, pushing, and pulling loads up to 25 kg regularly
• Ability to work in various positions including standing, walking, climbing, kneeling, crouching, reaching, and bending for extended periods
• Stamina for full workdays involving physical activity, tool usage, and movement throughout facility
• Manual dexterity and hand-eye coordination for precision work, fine adjustments, component assembly, and detailed repairs
• Good vision (corrected or uncorrected) for detailed work, reading gauges and meters, color identification for electrical work, and safety observation
• Adequate hearing to detect equipment abnormalities, alarms, verbal communication, and environmental sounds
• Capability to work in various environmental conditions including air-conditioned spaces, hot plant rooms, outdoor areas, humid conditions, and varying temperatures
• Ability to climb ladders safely, work at heights, and access equipment in elevated locations or confined spaces

• Must reside within reasonable commuting distance from Petaling Jaya for prompt response to emergency situations
• Availability for emergency call-out response outside regular working hours with reasonable response timeframe (typically within 1-2 hours)
• May support multiple banking locations in Petaling Jaya area depending on organizational needs
• Participation in mandatory training programs, safety courses, technical training, and professional development activities
• Subject to background verification, security clearance procedures, and confidentiality agreements required for banking facility access
• Compliance with bank dress code, grooming standards, and professional conduct policies
• Adherence to bank security protocols including visitor management, access logging, and restricted area procedures
• Willingness to undergo health screening, safety assessments, or medical examinations as required for specific work activities

• High integrity and reliability with consistent attendance, punctuality, and commitment to assigned responsibilities
• Honest and trustworthy, essential for working in sensitive banking environments with access to secure and confidential areas
• Professional appearance and conduct appropriate for banking facility where interaction with staff, customers, and visitors occurs
• Positive attitude with enthusiasm for technical work, willingness to tackle challenges, and resilience in problem-solving
• Patient and courteous demeanor when interacting with building occupants, colleagues, contractors, and stakeholders at all levels
• Self-directed with strong work ethic, taking initiative to identify and complete tasks without constant supervision
• Quality-focused with pride in workmanship, attention to detail, and commitment to delivering excellent results
• Flexible regarding work schedule with willingness to work extended hours, weekends, or respond to after-hours emergencies when necessary
• Accountable and responsible for assigned work, tools, equipment, materials, and facility areas
• Team player with cooperative spirit, willingness to assist colleagues, and contribution to positive team culture
• Calm and composed during stressful situations, equipment failures, or emergency responses
• Continuous improvement mindset seeking better methods, enhanced efficiency, and higher quality outcomes

• Standard working hours: Monday to Saturday (5.5 days week)
• Flexibility required for extended hours during maintenance projects, urgent repairs, or operational requirements
• Occasional weekend work for planned maintenance activities, system shutdowns, or special projects
• Participation in after-hours emergency call-out rotation to support 24/7 facility operations
• Overtime opportunities for coverage requirements, special projects, or emergency situations

• Primary work location in banking facilities in Petaling Jaya including offices, branches, operations centers, and administrative buildings
• Work across multiple zones including plant rooms, mechanical rooms, electrical rooms, rooftops, basements, and occupied office areas
• Exposure to varying environmental conditions from air-conditioned offices (18-24°C) to hot plant rooms (30-40°C) and outdoor areas
• Exposure to noise from mechanical equipment requiring hearing protection in certain locations
• Work involves indoor and outdoor environments including rooftops, external plant areas, car parks, and building perimeters
• May work at heights using ladders, scaffolding, or elevated platforms with appropriate safety equipment
• Occasional work in confined spaces requiring entry permits and safety protocols
• Subject to banking security requirements including background checks, security clearances, access control systems, and CCTV monitoring
• Required to wear company-provided uniform, safety shoes, and appropriate PPE based on task requirements
• Work environment maintains high professional standards appropriate for banking sector
• May involve exposure to dust, dirt, cleaning chemicals, lubricants, refrigerants, and other maintenance materials

• Response time to maintenance requests and service calls (target: within 2 hours for routine requests, within 30 minutes for urgent issues)
• Completion rate and timeliness of preventive maintenance schedules (target: 100% on-time completion)
• Quality of workmanship and effectiveness of repairs measured by callback rates and repeat failures (target: less than 5% callbacks)
• Customer satisfaction ratings from building occupants and internal stakeholders (target: 4.0/5.0 or higher)
• Safety record: zero lost-time injuries, accidents, or safety violations (absolute priority)
• Accuracy and completeness of documentation in CMMS and maintenance records (target: 100% compliance)
• Equipment uptime and reliability for critical building systems (target: 99% or higher)
• Energy consumption optimization and identification of efficiency opportunities
• Attendance and punctuality (target: 98% or higher excluding approved leave)
• Professional conduct and communication effectiveness with stakeholders
• Proactive identification and resolution of potential issues before failures occur
• Efficient use of spare parts, materials, and supplies with minimal waste
• Compliance with standard operating procedures and work instructions (target: 100%)
• Team collaboration and support for colleagues
• Participation in training, safety briefings, and continuous improvement initiatives

This position offers opportunities for professional growth and advancement including:

• Cross-training and skills expansion in additional technical disciplines (advanced electrical, HVAC specialization, BMS expertise, fire safety systems)
• Advancement to Senior Technician positions with expanded responsibilities and technical leadership
• Progression to Specialist roles focusing on specific technical areas (HVAC Specialist, Electrical Specialist, Building Automation Specialist)
• Supervisory opportunities including Team Leader, Maintenance Supervisor, or Shift Supervisor positions
• Technical certifications support including Chargeman courses (A4, B4), trade certifications, professional diplomas, and industry credentials
• Exposure to diverse building systems, advanced technologies, and modern facility management practices
• Participation in capital projects, system upgrades, modernization initiatives, and facility improvements
• Mentoring opportunities for junior technicians, apprentices, and new team members
• Development of project management, coordination, and leadership capabilities
• Potential career paths into facilities planning, project coordination, technical services management, or operations management
• Continuous learning through in-house training, external courses, manufacturer training, and professional development programs

This vital role ensures optimal facility operations supporting critical banking services through versatile technical support across multiple building systems disciplines. The ideal candidate will be a skilled, reliable, and customer-focused technician with strong multi-disciplinary capabilities spanning mechanical, electrical, plumbing, and general building maintenance, excellent problem-solving abilities, and commitment to delivering quality workmanship. Success in this position requires technical competence across diverse building systems, proactive maintenance approach, professional communication skills, flexibility for occasional extended hours or emergency response, and dedication to maintaining safe, comfortable, and efficient banking facilities in Petaling Jaya that support uninterrupted business operations, protect critical infrastructure, and provide exceptional service to building occupants. The role demands individuals who understand that facility reliability and presentation directly impact banking operations, customer experience, and corporate reputation in a sector where operational excellence, security, and professional image are paramount.

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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