Workplace Ambassador

Workplace Ambassador-Kenya

• Role combining Workplace Ambassador activities with emphasis on Senior stakeholder support
• Key Responsibilities Reception & Hospitality Serve as the first point of contact for all visitors, staff and Country Managing Director
• Create a warm, professional environment consistent with Diageo's brand and culture
• Manage meeting room bookings, visitor coordination and daily office readiness
• Handle external calls on behalf of Diageo East Africa
• Office Experience & Events
• Plan and coordinate team events, leadership visits and meetings
• Support onboarding logistics for new staff joining the Nairobi office
• Facilitate brand immersion sessions and employee engagement activities
• Contribute to a positive, energised office culture
• Facilities Coordination
• Oversee day-to-day workplace operations within the co-working environment
• Coordinate with the co-working provider on service issues and maintenance requests
• Manage office stationery supplies
• Manage incoming/outgoing mail, DHL and courier coordination
• Maintain accurate records of workplace activities and report to JLL Account Manager
• Support basic health & safety compliance and emergency procedures

• Build trusted relationships with senior Diageo Africa leadership on a daily basis
• Anticipate needs proactively — attention to detail and discretion are essential
• Act as the go-to point of contact for any workplace-related queries
• Liaise with JLL account management and Diageo CRES contacts for seamless service delivery

• Provide general administrative support to the leadership team as required
• Manage calendars, travel coordination and meeting logistics where needed
• Prepare basic reports and workplace updates for JLL account management
• Support HR administrative tasks under guidance where required

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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