Workplace Coordinator

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working. 

We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way. 

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat. 

As a Facilities Support Coordinator at JLL, you'll be the professional face of the client organisation, ensuring seamless day-to-day operations across our managed facilities. This role is central to delivering exceptional Facilities Management and Business Support Services while maintaining safe, compliant, and welcoming workplaces. You'll coordinate everything from office relocations and visitor management to billing administration and contractor oversight, working closely with suppliers and internal teams to exceed key performance indicators. At JLL, we are collectively shaping a brighter way for our clients, ourselves and our fellow employees, and this role exemplifies that commitment through proactive service delivery and continuous improvement. What sets JLL apart is our culture of collaboration, locally and across the globe—you'll embody this through daily interactions that demonstrate our 'I am JLL' core behaviours of being an Expert, Proactive, Innovative, Versatile, Team Player who values the Customer. Your focus on service excellence will directly contribute to positive client satisfaction outcomes while maintaining the highest standards of workplace safety and compliance.

• Coordinate the end-to-end office move process for relocations and new employees, including physical moves, phone transfers, equipment setup, and maintaining accurate databases to track all movements
• Manage visitor access and security procedures by escorting visitors, issuing security passes, registering arrivals, providing area inductions, and maintaining lost and found repositories
• Oversee billing and financial administration by verifying supplier invoices against delivered services, processing receipts, resolving discrepancies, and ensuring all invoicing meets fiscal regulations
• Conduct regular floor walks throughout tenancies to identify maintenance needs, coordinate quotes for repairs, and ensure premises remain in excellent condition at all times
• Monitor and maintain inventory levels for stationery and supplies, balancing cost efficiency with availability while minimising redundant stock
• Ensure workplace compliance and safety by managing contractor permits, reporting security incidents, performing minor repairs and maintenance, and adhering to OH&S legislation
• Administer security card access requests, locker assignments, and communal space management while ensuring these areas remain clean and well-maintained
• Learn and utilise new workorder and compliance software systems to streamline operations and maintain accurate records
• Identify opportunities to reduce costs and improve operational standards through continuous improvement initiatives

• Minimum one year of experience in administration or facilities support roles
• Strong customer service orientation with a proactive and professional approach to problem-solving
• Excellent interpersonal and communication skills with ability to present a friendly, professional corporate image
• Competency in Microsoft Office products including Word, Excel, and Outlook
• Demonstrated ability to prioritise workload and manage multiple projects efficiently in a fast-paced environment
• Self-motivated and confident with ability to work independently while contributing to team objectives
• Flexibility and adaptability to respond to rapidly changing situations and requirements
• Proven honesty, trustworthiness, and discretion when handling sensitive information
• Experience working in corporate facilities management or business support services environments (preferred)
• Understanding of workplace health and safety regulations and compliance requirements (preferred)
• Familiarity with workorder management and compliance software systems (preferred)

You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you. 

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce. 

Interested candidates, please apply following the link below quoting job reference number REQ528982

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

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For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.