Associate Director, Project Management (Email)

This role offers an opportunity to lead the coordination and execution of email marketing campaigns in a fast-paced, collaborative digital marketing environment. You will oversee campaign timelines, requirements, creative reviews, and delivery processes to ensure every email program meets strategic, technical, and brand standards. Working closely with marketing, creative, localization, and campaign operations teams, you will help keep projects on track from initial planning through final approval and deployment. You will serve as a key communication point for stakeholders, proactively identifying risks and resolving roadblocks. By improving workflows, documentation, and cross-functional handoffs, you will help teams deliver accurate, high-quality campaigns more efficiently. This position is well suited to an experienced project management professional who combines strong organizational skills with a proactive, solutions-oriented approach.

• Create, manage, and maintain detailed project schedules and campaign timelines, identifying potential risks and addressing delays proactively.

• Communicate project status, milestones, dependencies, and roadblocks to stakeholders throughout the campaign lifecycle.

• Coordinate with email campaign operations and localization teams to support campaigns through final approval and deployment.

• Use project tracking tools and Google Sheets to monitor progress, manage deliverables, and maintain visibility across email programs.

• Support the development and alignment of Campaign Requirement Documents (CRDs), ensuring strategic objectives and technical specifications are clearly documented.

• Oversee end-to-end email campaign coordination, ensuring messaging accuracy, quality standards, and consistency across all sends.

• Review creative assets and copy against campaign requirements, brand guidelines, and technical specifications before deployment.

• Coordinate with campaign operations and production teams on targeting criteria, campaign requirements, and email template specifications.

• Follow up proactively with stakeholders to maintain momentum, resolve outstanding questions, and keep deliverables on schedule.

• Identify opportunities to streamline workflows, documentation, and handoffs between campaign operations and creative teams.

• Maintain and update process documentation to support consistent execution and operational efficiency.

• Partner with product marketing managers, regional marketing teams, creative partners, and other cross-functional stakeholders to ensure alignment and clear communication.

• Contribute to more efficient campaign delivery and improved speed to market through structured planning and continuous process improvement.

• At least 5 years of experience in project management, preferably within email marketing, campaign operations, or digital marketing.

• Experience using project management and tracking tools such as Asana, Jira, or similar platforms.

• Strong proficiency in Google Workspace, including Docs, Sheets, and Slides, and other collaboration tools.

• Excellent written and verbal communication skills, with the ability to coordinate stakeholders across multiple teams.

• Strong organizational and time management skills, with the ability to manage competing priorities in a fast-paced, deadline-driven environment.

• A proactive, solutions-oriented mindset and the ability to identify risks, resolve issues independently, and keep projects moving forward.

• Ability to work effectively within established Google systems, processes, and workflows.

• Strong attention to detail and a commitment to delivering accurate, high-quality email campaigns.