Bilingual Administrative & Client Support Assistant

AustraliaRemoteFull-timemid

Other

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Quick Summary

Key Responsibilities

Administrative operations and student support: Review student diagnostic assessments and pre-class assignments to identify missing information, incomplete work, or areas requiring follow-up.

Requirements Summary

The ideal candidate is bilingual, detail-oriented, dependable, and comfortable balancing administrative responsibilities with customer-facing communication.

Technical Tools

Other

The Bilingual Administrative & Client Support Assistant will support the daily operations of a remote education business specializing in live SAT preparation. This role combines administrative coordination, student support, parent communication, onboarding, sales assistance, and technology-related tasks. You will help ensure students receive timely guidance while maintaining accurate records, organizing learning materials, and coordinating essential workflows. Working in a fully remote environment, you will communicate with students, parents, prospective clients, and colleagues in both English and Spanish. The position offers structured training on internal systems and educational processes, making it accessible to candidates without previous SAT preparation experience. With a consistent weekly schedule and opportunities to develop new skills, this role is ideal for an organized, tech-savvy professional who values accuracy, reliability, and long-term collaboration.

As a remote administrative and client support professional, you will help maintain efficient operations, deliver responsive communication, and ensure that student and client information is accurate and up to date. Your responsibilities will include:

Responsibilities

~1 min read

The ideal candidate is bilingual, detail-oriented, dependable, and comfortable balancing administrative responsibilities with customer-facing communication. You should be able to work independently in a remote environment, follow established procedures, and adapt quickly to new tools and changing priorities. Key qualifications include:

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Previous experience in administration, customer service, sales support, executive assistance, business support, or a related field.
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Excellent written and spoken English and Spanish, with the ability to communicate professionally and clearly in both languages.
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Strong written and verbal communication skills, including experience handling phone calls, emails, and messaging platforms.
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Excellent organizational, time-management, recordkeeping, and attention-to-detail skills.
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Demonstrated ability to review work carefully, identify errors, maintain data accuracy, and uphold quality standards.
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