Care Coordinator, Supervisor

The Care Coordinator, Supervisor will lead a remote team responsible for helping members navigate healthcare services, connect with providers, and manage transitions of care.
This role combines team leadership, operational oversight, and service quality management to ensure members receive timely and effective support.
You will oversee daily workflows, monitor performance metrics, coach team members, and resolve escalated issues affecting access to care.
Working with providers, internal teams, and community partners, you will help remove barriers to services and strengthen continuity of care.
You will also drive process improvements, maintain documentation standards, and ensure compliance with privacy and program requirements.
This non-clinical leadership position is ideal for an experienced care coordination professional who values collaboration, accountability, and member-centered service.
The role is fully remote, supports Pacific Time Zone hours, and offers competitive compensation and a comprehensive benefits package.

The ideal candidate has a background in care coordination, case management, or healthcare services, combined with supervisory experience and the ability to lead a remote team in a high-volume, performance-driven environment.

• →

• Annual salary: $83,520–$104,400, depending on relevant experience, skills, and qualifications.

• Health coverage: Comprehensive health insurance plans.

• Paid time off: Paid leave to support personal needs and work-life balance.

• Retirement savings: Retirement savings benefits to support long-term financial well-being.

• Wellness resources: Corporate wellness programs and resources designed to support employee well-being.

• Educational assistance: Opportunities for continued learning and professional development.

• Corporate discounts: Access to employee discount programs.

• Remote work: Fully remote position supporting Pacific Time Zone operations.

• Meaningful work: An opportunity to improve access to healthcare services and support better outcomes for members and their families.