Are you an experienced commercial insurance professional looking to deepen your expertise while supporting a growing U.S. insurance brokerage? This role offers the opportunity to work closely with licensed Risk Advisors and contribute to the management of commercial Property and Casualty (P&C) insurance accounts. You will support the full insurance lifecycle, including renewals, policy placements, documentation, endorsements, and ongoing account servicing. Working with U.S. carriers, underwriters, wholesalers, and internal stakeholders, you will help ensure accurate, timely, and efficient insurance operations. Your attention to detail and technical knowledge will play an important role in maintaining client satisfaction and supporting business growth. This fully remote opportunity offers international collaboration, exposure to diverse commercial insurance accounts, and the chance to develop your technical capabilities within a dynamic, technology-driven environment.
Commercial Insurance Renewals and Placement: Support commercial Property and Casualty insurance renewal processes and placement activities, ensuring that submissions and supporting documentation are prepared accurately and within required timelines.
Assist licensed Risk Advisors with insurance applications, quote requests, policy placements, and binding-related activities.
Prepare and organize underwriting submissions and supporting documentation for insurance carriers, underwriters, and wholesalers.
Policy Servicing and Documentation: Generate, process, and manage Certificates of Insurance (COIs) in accordance with client requirements and applicable insurance guidelines.
Assist with policy servicing activities, including endorsements, policy updates, renewals, and ongoing client account maintenance.
Prepare, review, and organize insurance documents, including quotes, policies, endorsements, ACORD forms, and other relevant records.
Maintain accurate and up-to-date client information, policy records, and insurance documentation across internal systems.
Billing and Insurance Administration: Support insurance payment processing, billing activities, premium audits, and related administrative workflows.
Assist with tracking outstanding payments, policy documentation, and other account-related requirements.
Ensure insurance records and supporting information are complete, consistent, and readily accessible.
Stakeholder Coordination: Coordinate with insurance carriers, underwriters, wholesalers, brokers, and internal Risk Advisors to facilitate smooth placement and servicing processes.
Follow up on outstanding requests, documentation, quotations, and policy-related issues to ensure timely resolution.
Maintain clear and professional communication with internal and external stakeholders.
Operational Excellence: Work with insurance carrier portals, brokerage platforms, and digital tools to manage daily workflows efficiently.
Identify opportunities to improve documentation accuracy, workflow consistency, and operational efficiency.
Support quality assurance initiatives and contribute to the continuous improvement of insurance servicing processes.