Health IT Specialist, Product Solutions

The Health IT Specialist, Product Solutions will help healthcare organizations identify and address gaps in their Electronic Health Record (EHR) systems to improve patient care, access, treatment processes, and the overall user experience. Working with integrated delivery networks (IDNs), health systems, and clinical teams, this role will assess existing workflows and identify opportunities for clinical information system improvements. You will collaborate with physicians, clinicians, pharmacists, IT teams, informatics specialists, and other stakeholders to develop practical, institution-specific solutions. The position combines healthcare technology expertise, clinical workflow knowledge, and customer engagement to help strengthen patient safety and care delivery. As a subject matter expert, you will also share Health IT insights with internal teams and external partners. This is a fully remote role offering the opportunity to influence EHR optimization across inpatient, outpatient, and emergency care settings.

• Bachelor's degree from an accredited college or university.

• At least 5 years of experience in EHR software design, build, and/or testing, or in a leadership-level role within a health system informatics group or a similar position within the pharmaceutical industry.

• Experience with EHR platforms such as Epic Beacon, Oracle Health, iKnowMed, or OncoEMR is preferred.

• Clinical IT, Pharmacy IT, or Clinical Informatics experience is preferred.

• In-depth understanding of healthcare and clinical informatics, interoperability, software build (including PACS), and EHR optimization techniques.

• Ability to identify system gaps and barriers, investigate issues, prioritize needs, and develop solutions through resolution.

• Strong problem-solving skills and the ability to translate clinical and technical challenges into actionable improvement plans.

• Ability to work collaboratively in a matrix environment with diverse internal and external stakeholders.

• Excellent presentation skills and strong written and verbal communication abilities.

• Positive, enthusiastic, and adaptable approach, with the flexibility to respond to evolving customer needs.

• Willingness and ability to travel overnight consistently.

• A Pharm.D. or master's degree is preferred.