We are seeking an accomplished and strategic Quality Leader to drive global quality excellence across a comprehensive power transmission portfolio. In this senior leadership role, you will define and implement quality strategies covering the entire business lifecycle, from product development and manufacturing to project execution, installation, commissioning, and customer service. You will lead a central quality team while providing functional direction to quality professionals across multiple product lines, factories, and regions. Working closely with engineering, commercial, supply chain, project, and service leaders, you will establish a strong culture of accountability, prevention, and continuous improvement. You will play a critical role in strengthening customer confidence, reducing operational risks, and ensuring consistently defect-free products and deliveries. This position also offers the opportunity to accelerate digital quality transformation through advanced analytics, automation, and AI-enabled predictive solutions.
Global Quality Strategy: Develop, implement, and oversee the global quality strategy, priorities, governance frameworks, and performance standards across the Power Transmission Business Line.
Quality Performance Management: Own and monitor key quality indicators, including First Pass Yield, Cost of Poor Quality, customer escapes, complaint resolution, customer satisfaction, audit findings, and Zero-Defect Framework maturity.
Operational Excellence: Improve First Pass Yield and continuously reduce the Cost of Poor Quality to protect profitability, operational capacity, cash flow, and on-time delivery.
Zero-Defect Transformation: Drive the advancement of the Zero-Defect Framework toward Level 4 through structured improvement plans, standardized processes, capability development, and regular performance reviews.
Quality Management Systems: Integrate Product Line and Factory Quality Management Systems into the broader Business Management System while leading the transition toward ISO 9001:2026 and other applicable international standards.
Functional Leadership: Lead, develop, and coach quality professionals across product lines, factories, projects, and geographical regions, establishing consistent expectations, operating procedures, and performance standards.
Independent Quality Governance: Exercise independent quality approval authority and enforce stop-work or stop-progression decisions whenever product, process, project, or customer risks are not adequately controlled.
Customer Complaint Management: Lead complex global customer complaints and investigations, ensuring rapid containment, transparent communication, effective root cause analysis, and sustainable corrective actions.
Executive Customer Engagement: Represent the business in high-level customer meetings, executive audits, major customer events, new product introductions, and critical escalations, including situations requiring senior leadership involvement.
Continuous Improvement and Knowledge Sharing: Establish structured lessons-learned processes and ensure insights are incorporated into product designs, risk assessments, operational standards, supplier requirements, and process controls.
Problem-Solving Culture: Promote structured problem-solving methodologies, including 8D, 5 Why, Ishikawa, and fault-tree analysis, to address recurring issues and prevent future defects.
Digital Quality Transformation: Lead the transition from reactive quality management toward predictive, data-driven quality practices through digital traceability, analytics, automation, AI-enabled risk detection, and Quality Suite 2.0.
Quality Investment Governance: Influence and oversee significant quality-related capital expenditure projects to strengthen control over critical-to-quality characteristics across manufacturing, processing, and assembly operations.
Cross-Functional Collaboration: Establish strong partnerships with commercial, engineering, sourcing, manufacturing, project execution, installation, commissioning, and service teams to address quality risks throughout the business lifecycle.
Strategic Representation: Represent the Power Transmission business within broader organizational quality governance structures, including the Electrification and corporate Quality Council.