As a Product Owner II, you will play a key role in shaping and delivering innovative SaaS products designed to modernize public sector workforce planning, compensation, and benefits management. You will work across a portfolio of workforce analytics solutions, translating product vision and customer needs into actionable product requirements and successful releases. Combining product ownership expertise with hands-on AI capabilities, you will use tools such as Claude and Claude Design to accelerate discovery, prototyping, UI/UX design, and documentation. Working closely with engineering teams in the United States and India, you will manage product backlogs, drive agile delivery, and ensure alignment across technical and business stakeholders. You will also engage directly with government customers to validate solutions and incorporate feedback into product decisions. This is an exciting opportunity to contribute to a growing GovTech organization where AI-driven innovation, customer focus, and disciplined product execution are central to success.
Product Discovery & Prototyping: Translate product vision, business objectives, and customer needs into interactive prototypes and UI/UX concepts using Claude Design. Validate product direction with customers and internal stakeholders before development begins.
Product Requirements Documentation: Create comprehensive Product Requirements Documents (PRDs), leveraging AI tools to accelerate research, drafting, analysis, and edge-case identification while ensuring the accuracy and completeness of all deliverables.
Customer & Stakeholder Engagement: Collaborate directly with public sector customers and internal teams, including Customer Success, Sales, and Professional Services, to gather requirements, validate proposed solutions, and ensure customer feedback informs product decisions.
Backlog Management: Translate PRDs into well-defined epics and user stories with clear, measurable acceptance criteria. Maintain prioritized and continuously refined product backlogs in Jira across assigned product areas.
Product Ownership & Decision-Making: Serve as the primary day-to-day product decision-maker for assigned engineering teams, clarifying requirements, resolving questions, managing scope, and reviewing deliverables against acceptance criteria and the Definition of Done.
Agile Delivery Management: Facilitate sprint planning, backlog refinement, sprint reviews, and retrospectives. Coordinate daily stand-ups and asynchronous communication in collaboration with engineering leadership.
Testing & Release Coordination: Organize User Acceptance Testing (UAT), coordinate release readiness, and manage release communications with Engineering, Quality Assurance (QA), Support, and Customer Success teams.
Roadmap & Project Coordination: Track initiatives, dependencies, and cross-functional activities in Asana while maintaining product roadmaps, ideas, and priorities in Aha!. Ensure stakeholders have clear visibility into delivery progress and upcoming commitments.
Product Performance & Optimization: Define success metrics for new features, analyze product usage data following releases, and use insights to refine product priorities and identify opportunities for continuous improvement.
Strategic Product Contribution: Collaborate with the Chief Product Officer and broader Product Management team to support product vision, strategy, roadmap development, and long-term portfolio objectives.
AI-Enabled Product Practices: Develop and share reusable AI workflows, prompts, templates, and best practices that improve product team productivity, consistency, and delivery efficiency.
AI Quality & Data Protection: Review AI-generated outputs for accuracy, accessibility, and security while ensuring customer and public agency information remains protected when using AI-powered tools.
International Team Collaboration: Work effectively with engineering teams based in India through clear written documentation, proactive communication, and regular collaboration during overlapping working hours.
Delivery Ownership: Take responsibility for product outcomes, ensuring initiatives progress from initial concepts through prototyping, requirements definition, development, testing, and production release.