Project Manager - Sales Enablement

United StatesRemoteFull-timemid

OperationsProject Manager

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Quick Summary

Key Responsibilities

Act as a subject matter expert for customer launches within the assigned sales segment, supporting successful implementation and alignment between internal teams.

Requirements Summary

Participate in process design sessions, represent sales and customer priorities, establish project timelines, track milestones, manage risks and issues, and communicate progress to relevant leaders.

Technical Tools

OperationsProject Manager

We are seeking a process-oriented Project Manager to strengthen collaboration between sales and operations, streamline workflows, and improve the overall customer experience. In this role, you will lead process improvement initiatives, coordinate cross-functional stakeholders, and ensure sales teams have the tools, knowledge, and procedures needed to succeed. You will oversee project timelines, manage risks, communicate changes, and monitor outcomes to support continuous improvement. The position also plays a key role in sales training, onboarding, customer launches, and the maintenance of standardized operating procedures. By connecting business insights with practical solutions, you will help sales teams work more efficiently and build stronger customer relationships. This is an opportunity to make a measurable impact in a collaborative, customer-focused environment while supporting retention and long-term business growth. The role is full-time and remote, with candidates required to live and work in the United States.

Cross-functional collaboration and process improvement: Serve as the primary liaison between sales and operations, gathering stakeholder feedback and analyzing data to identify opportunities to improve workflows, customer requirements, and sales effectiveness.
Project planning and execution: Participate in process design sessions, represent sales and customer priorities, establish project timelines, track milestones, manage risks and issues, and communicate progress to relevant leaders.
Process documentation and change management: Develop and maintain clear documentation for new and revised processes, communicate changes effectively, and coordinate implementation across assigned sales segments.
Performance monitoring: Track adoption and measure the results of process improvements, using insights to recommend further refinements and support continuous improvement.
Sales training and enablement: Identify training and development needs across the sales organization and design or deliver programs that strengthen employees' skills and effectiveness.
Learning and development coordination: Partner with Learning & Development teams to support employee onboarding, ongoing training, and targeted professional development.
Operational support and governance: Maintain process documentation, standard operating procedures (SOPs), customer-specific instructions, and resources that enable program managers to perform their responsibilities consistently.
Customer launch coordination: Act as a subject matter expert for customer launches within the assigned sales segment, supporting successful implementation and alignment between internal teams.
Program continuity and escalation management: Provide backup support for program managers as needed, including process specification governance, ticket management, escalations, and other operational priorities.
Consistent communications: Prepare clear, standardized communications and talking points to ensure alignment and consistency across sales enablement activities.

Requirements

~2 min read

Education: A bachelor's degree in Sales, Account Management, Process Improvement, Business Administration, or a related field, or a high school diploma/GED combined with four years of relevant experience.
Professional experience: At least five years of relevant work experience in addition to the applicable education requirement.
Location eligibility: Must live and work in the United States.
Project and process management: Demonstrated ability to coordinate cross-functional initiatives, manage timelines, document workflows, track risks, and implement process improvements.
Stakeholder engagement: Strong communication and relationship-building skills, with the ability to gather input, align priorities, and collaborate effectively with sales, operations, and leadership teams.
Analytical capabilities: Ability to interpret data, assess process performance, identify improvement opportunities, and use evidence to support recommendations and business decisions.
Training and enablement: Experience identifying learning needs, coordinating onboarding, developing training resources, or supporting skills development is an advantage.
Documentation and operational excellence: Ability to create and maintain clear SOPs, process documentation, customer-specific procedures, and standardized communications.
Preferred industry experience: Familiarity with healthcare solutions or related service environments.
Preferred sales experience: Previous experience supporting or working with a national sales team.
Preferred analytical experience: Background in reporting, business analytics, or performance measurement.
Core competencies: Strong organizational skills, attention to detail, adaptability, problem-solving ability, and a continuous improvement mindset.

What We Offer

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✓Salary: Expected annual base pay of $77,000–$90,000, depending on relevant experience, education, training, certifications, qualifications, and work location.

✓Remote work: Full-time remote arrangement for eligible candidates living and working in the United States.

✓Healthcare coverage: Medical, dental, and vision insurance.

✓Insurance protection: Life insurance and short-term disability coverage.

✓Retirement savings: 401(k) plan with company matching.

✓Employee investment: Stock purchase plan.

✓Paid time off: Paid vacation, holidays, and personal days.

✓Career development: Opportunities to build expertise through process improvement, cross-functional projects, and sales enablement initiatives.

✓Supportive work environment: A people-focused culture that emphasizes collaboration, employee growth, stability, and long-term development.