1h ago

New

$14–$19 USD/hr

Registration Referral Specialist

United StatesRemoteFull-timemid

Patient Access RepresentativeHealthcare Non-Clinical

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Quick Summary

Overview

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Registration Referral Specialist based in the United States.

Technical Tools

Patient Access RepresentativeHealthcare Non-Clinical

We are seeking a detail-oriented Registration Referral Specialist to support patient referral coordination and medical authorization processes within a healthcare environment. In this role, you will manage incoming referrals, ensure accurate patient documentation, and coordinate insurance authorizations for diagnostic imaging procedures such as CT scans, MRIs, and PET scans. You will work closely with healthcare providers, insurance companies, patients, and their families to ensure referrals are processed efficiently and appointments can proceed without unnecessary delays. Acting as an important point of contact, you will help patients navigate administrative requirements while maintaining high standards of accuracy, compliance, and customer service. This fully remote opportunity is ideal for a proactive professional with strong communication and problem-solving skills who enjoys working in a fast-paced, patient-focused environment.

Monitor and manage incoming patient referrals, ensuring they are reviewed and processed within established timelines.

Maintain accurate referral tracking and documentation to support patient record integrity, compliance, and safety.

Navigate client management systems and insurance company websites to locate and review diagnostic imaging orders, including CT scans, MRI scans, and PET scans.

Initiate and manage insurance authorization requests through online portals, fax, and telephone communication.

Review relevant patient clinical information and respond to insurance-related questions to obtain the necessary authorizations before scheduled procedures.

Coordinate with insurance representatives to follow up on pending authorization requests, resolve issues, and address denied cases.

Communicate professionally with physicians and healthcare providers when additional clinical information or direct intervention is required to secure authorization.

Support providers in resolving authorization denials, including coordinating requests for physicians to speak directly with insurance company clinical reviewers when necessary.

Establish and maintain effective working relationships with healthcare providers, service partners, and other relevant stakeholders.

Serve as a primary point of contact for patients and their families, helping them navigate referral processes and responding to questions or concerns.

Collect, organize, and review relevant patient clinical backgrounds and referral documentation to ensure all required information is available.

Coordinate communication between patients, families, healthcare providers, and insurance companies to facilitate timely referral processing.

Identify missing information, documentation inconsistencies, and potential delays, taking appropriate action to resolve them.

Uphold patient confidentiality, documentation standards, and applicable compliance and safety requirements.

Deliver professional, empathetic, and customer-focused service throughout the referral and authorization process.

Requirements

~2 min read

High school diploma or equivalent required.

Previous experience in healthcare administration, patient registration, referral coordination, medical billing, insurance authorization, or customer service is an advantage.

Familiarity with medical terminology and diagnostic imaging procedures, including CT scans, MRI scans, and PET scans, is beneficial.

Understanding of healthcare referrals, insurance authorization procedures, and patient documentation requirements is preferred.

Strong computer literacy, including prior experience using computers, keyboarding, online systems, and web-based platforms.

Ability to navigate multiple client management systems and insurance websites efficiently.

Excellent written and verbal communication skills, with clear, concise, and professional telephone etiquette.

Exceptional customer service skills and the ability to communicate effectively with patients, families, healthcare professionals, insurance representatives, and the general public.

Strong organizational skills and attention to detail, particularly when managing patient records, referral documentation, and authorization requests.

Basic mathematical skills, including addition, subtraction, multiplication, division, and percentage calculations.

Strong analytical and problem-solving abilities, with the capacity to identify issues, gather relevant information, establish facts, and reach appropriate conclusions.

Ability to prepare professional business correspondence, including emails, letters, and other written communications.

Ability to work efficiently in a fast-paced environment while managing multiple requests and competing priorities.

Self-motivated and proactive, with a strong work ethic and the ability to work independently as well as collaboratively within a team.

Professional, patient-focused attitude and the ability to handle sensitive information with discretion and care.

Flexibility and adaptability when responding to changing workloads and operational requirements.

Must be available to work within the required Monday-to-Friday schedule, between 7:30 AM and 6:30 PM.

What We Offer

~2 min read

Hourly salary: $14–$19 USD, depending on experience.

Fully remote working arrangement within the United States.

Comprehensive medical, dental, and vision insurance through established providers.

401(k) retirement savings plan with employer matching contributions.

Employer-paid accident and disability insurance.

Long-term disability insurance.

Employee Assistance Program (EAP), providing access to additional personal and professional support resources.

Travel assistance coverage.

Tuition reimbursement to support continuing education and professional development.

Paid time off (PTO).

Dedicated wellness days.

Paid holidays.

Flexible Spending Account (FSA) options.

Identity theft protection benefits.

Pre-tax commuter benefits.

Additional employee wellness, financial support, and development programs.

Inclusive and supportive working environment that values employee contributions, diversity, and collaboration.

Opportunities to participate in employee engagement activities, recognition initiatives, and charitable community programs.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

#LI-CL1

✓Hourly salary: $14–$19 USD, depending on experience.

✓Fully remote working arrangement within the United States.

✓Comprehensive medical, dental, and vision insurance through established providers.

✓401(k) retirement savings plan with employer matching contributions.

✓Employer-paid accident and disability insurance.

✓Long-term disability insurance.

✓Employee Assistance Program (EAP), providing access to additional personal and professional support resources.

✓Travel assistance coverage.

✓Tuition reimbursement to support continuing education and professional development.

✓Paid time off (PTO).

✓Dedicated wellness days.

✓Paid holidays.

✓Flexible Spending Account (FSA) options.

✓Identity theft protection benefits.

✓Pre-tax commuter benefits.

✓Additional employee wellness, financial support, and development programs.

✓Inclusive and supportive working environment that values employee contributions, diversity, and collaboration.

✓Opportunities to participate in employee engagement activities, recognition initiatives, and charitable community programs.

Location & Eligibility

Where is the job

United States

Remote within one country

Who can apply

About this job

Pay per year: ≈ $29,120–$39,520 a year; 27% below the $46,842 median for Patient Access Representative jobs on Jobera (1,158 salaries).
Who can apply: United States
Posted: Today
Employer: has 6,233 open jobs on Jobera in 42 countries.