Senior Mainframe Adabas Support, Systems Management

BrazilRemoteFull-timesenior

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Requirements Summary

Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent professional experience.

Technical Tools

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We are seeking an experienced Mainframe Adabas Support Specialist to manage, maintain, and optimize large-scale database environments running on IBM z/OS. In this role, you will be responsible for the installation, administration, and support of Software AG Adabas databases and related mainframe products. You will play a critical role in ensuring the stability, availability, security, and performance of mission-critical production systems. Working in a high-availability enterprise environment, you will troubleshoot complex technical issues and proactively improve database operations. You will collaborate with global teams to meet strict service-level commitments and maintain operational excellence. This is an opportunity to contribute to essential technology infrastructure while expanding your expertise in mainframe systems management.

Manage, administer, install, and support large-scale Software AG Adabas database environments running on IBM z/OS.
Maintain and optimize mainframe database systems to ensure high availability, reliability, security, and performance.
Perform Adabas database administration activities, including performance tuning, backup and recovery, capacity planning, and resource optimization.
Install, configure, maintain, and support Software AG mainframe products and associated system components.
Monitor database and system performance, identify potential issues, and implement proactive measures to prevent service disruptions.
Troubleshoot and resolve complex production incidents, ensuring timely restoration of services and compliance with established SLAs.
Support incident, problem, change, and service management processes in accordance with enterprise operational standards.
Work with IBM z/OS utilities and related mainframe technologies to maintain stable and efficient operations.
Collaborate with global infrastructure, database, and application support teams to coordinate technical activities and resolve operational challenges.
Contribute to automation initiatives, operational improvements, and the modernization of mainframe environments.
Maintain technical documentation and follow established procedures to ensure consistent service delivery and operational governance.

Requirements

~2 min read

Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent professional experience.
At least 8 years of experience supporting IBM Mainframe environments, including hands-on administration of Software AG Adabas databases.
Strong knowledge of IBM z/OS operating systems, system utilities, and mainframe operational processes.
Proven experience in Adabas database administration, performance tuning, backup and recovery procedures, and capacity management.
Good understanding of Natural, JCL, TSO/ISPF, SDSF, and RACF.
Experience troubleshooting complex production issues in high-availability and business-critical environments.
Strong understanding of incident, problem, change, and service management practices.
Previous experience supporting mission-critical systems under strict Service Level Agreement (SLA) commitments.
Excellent analytical, troubleshooting, and problem-solving skills, with the ability to manage complex technical challenges independently.
Strong written and verbal communication skills in English.
Ability to work autonomously while collaborating effectively with geographically distributed and multicultural teams.
Experience with additional Software AG products such as Entire System Server, Predict, Entire Net-Work, or Com-Plete is considered an advantage.
Knowledge of other IBM mainframe technologies, including Db2, IMS, CICS, and MQ, is a plus.
Familiarity with automation technologies, scripting, and operational tools is beneficial.
Experience with enterprise monitoring platforms such as OMEGAMON, BMC MainView, Broadcom, Dynatrace, or equivalent solutions is preferred.
Previous experience supporting global clients in managed infrastructure or outsourcing environments is advantageous.
Exposure to cloud integration, hybrid infrastructure, or mainframe modernization initiatives is a plus.
ITIL Foundation certification or an equivalent service management qualification is desirable.