We are seeking an experienced Senior Director of CDL Operations to oversee and optimize commercial driver's license (CDL) training programs across multiple locations. In this senior leadership role, you will ensure operational excellence, regulatory compliance, and consistent training standards while driving business growth and profitability. You will lead the day-to-day operations of training campuses, manage equipment and facilities, and oversee the development and performance of program personnel. Working closely with internal departments, you will implement strategic initiatives, improve the student experience, and ensure that all locations meet established operational and financial objectives. You will also play a key role in maintaining federal and state compliance while promoting a strong culture of safety, accountability, and continuous improvement. This is an exciting opportunity to make a meaningful impact on workforce development and the future of professional driver training.
CDL Program Operations: Oversee the day-to-day operations of all CDL training programs and campus locations, ensuring consistent execution of operational standards, business plans, and training objectives.
Operational Excellence: Ensure that all training locations operate efficiently, safely, and effectively while meeting established performance, quality, and student experience targets.
Team Leadership and Development: Lead, train, onboard, and retain CDL program personnel across all locations. Establish consistent training standards and provide ongoing coaching, professional development, and performance support.
Business Growth and Profitability: Execute business development and operational plans designed to achieve and exceed budgeted growth, revenue, and profitability objectives across CDL training programs.
Regulatory Compliance: Maintain oversight of federal and state regulatory requirements applicable to CDL training operations, ensuring that all locations comply with relevant safety, licensing, and training standards.
Curriculum Development and Implementation: Oversee the development, implementation, and consistent delivery of CDL training curricula, ensuring alignment with industry requirements and applicable regulations.
Facilities and Equipment Management: Provide oversight and support for training facilities, vehicles, equipment, and operational resources, ensuring they remain safe, functional, and suitable for effective instruction.
Student Experience and Performance: Monitor student experience metrics and key operational indicators, implementing improvements to enhance training quality, student satisfaction, and program effectiveness.
Strategic Collaboration: Work closely with internal departments to identify operational challenges, share best practices, and implement continuous improvement initiatives across training locations.
Admissions Support: Collaborate with the Admissions department by providing operational guidance, training, and support as needed.
Stakeholder Engagement: Represent strategic training programs internally and externally, maintaining professional relationships with staff, students, and other relevant stakeholders.
Performance Management: Monitor key success metrics, identify areas for improvement, and implement action plans to ensure operational, financial, and compliance objectives are consistently achieved.
Adaptability and Execution: Manage multiple concurrent priorities in a fast-paced environment, adapting to changing operational requirements and schedules while meeting established deadlines.
Professional Communication: Maintain effective and professional communication with students, employees, and stakeholders through phone, email, text, and in-person interactions.
Remote Leadership: Effectively oversee operations and support teams across multiple locations while maintaining consistent standards and accountability.