Sr. Systems Engineer – AI Gateway Platform

We are seeking an experienced Systems Engineer to own, scale, and secure an enterprise AI Gateway platform that enables reliable connectivity between AI workloads and critical business services. In this role, you will build and maintain the infrastructure connecting AI agents, Model Context Protocol (MCP) servers, internal microservices, cloud-hosted foundation models, and enterprise SaaS applications. You will help establish secure, high-performance gateway capabilities with robust identity management, traffic controls, and AI-specific security protections. Working closely with product, engineering, enterprise AI, and security teams, you will turn complex requirements into scalable platform solutions. You will also drive automation, observability, and operational improvements to ensure the platform remains resilient as adoption grows. This fully remote opportunity offers the chance to shape enterprise AI infrastructure and support the responsible expansion of AI-powered experiences.

• At least 8 years of professional engineering experience, with exposure to full-stack application development and enterprise architecture.

• Proven experience engineering and supporting enterprise-scale platforms with high-volume traffic and complex integrations across multiple systems.

• Strong understanding of API gateway architecture, high-throughput traffic management, and secure-by-design operating models.

• Proficiency in modern programming languages used in backend or full-stack development, such as Python, JavaScript, TypeScript, or Go.

• Experience working with AI systems and interfaces, such as Claude, ChatGPT, or comparable technologies.

• Hands-on experience deploying and configuring containerized applications and services in Kubernetes environments.

• Experience building CI/CD automation pipelines and reusable templates using GitLab CI/CD or equivalent tools, as well as declarative infrastructure configurations with YAML and Helm.

• Strong technical understanding of RESTful APIs, JSON, microservices architectures, and distributed systems design.

• Solid background in IAM, including authentication and authorization protocols such as OAuth 2.0, OpenID Connect (OIDC), JSON Web Tokens (JWT), and mTLS, as well as identity platforms such as Okta.

• Experience with enterprise observability, monitoring, and alerting using tools such as OpenTelemetry and Splunk.

• Knowledge of service reliability planning and disaster recovery practices.

• Experience working in Agile engineering environments, with the ability to work autonomously, take initiative, and deliver in fast-paced settings.

• Familiarity with enterprise service delivery and collaboration platforms such as Jira, ServiceNow, and Slack.

• Ability to assess technical systems from both service-provider and service-consumer perspectives.

• Strong collaboration skills, with the ability to work effectively with security, risk, compliance, infrastructure, and product stakeholders on sensitive, highly governed API and AI initiatives.

• Demonstrated experience using AI technologies to improve workflows, optimize processes, and accelerate execution.

• Experience delivering enterprise platforms that enable user-driven experiences.

Bonus qualifications:

• Master's degree in Computer Science, Artificial Intelligence, or a related technical discipline.

• Experience with Go or Lua for low-latency gateway extensions, and TypeScript/Node.js or Python for MCP services and integration tooling.

• Experience designing and implementing volume, feasibility, and automated testing frameworks to validate scalability, high-throughput performance, and production readiness.

• Experience managing security vulnerabilities and remediation across client and backend applications, including automated package, dependency, and container image remediation.