Sr XaaS Automation Engineer

We’re seeking a Sr XaaS Automation Engineer to design and advance the automation capabilities that power scalable, on-demand technology services. In this role, you’ll connect workflows, APIs, infrastructure platforms, and operational systems to make service delivery faster, more reliable, and more consistent. You’ll define automation strategies, identify opportunities to streamline complex processes, and develop reusable orchestration patterns that support a wide range of technology services. Your work will help improve operational efficiency, strengthen governance, and deliver a smoother self-service experience. You’ll also establish standards for security, testing, observability, and continuous improvement. This is an opportunity to take ownership, solve meaningful technical challenges, and help shape the future of automated service delivery in a remote work environment.

• Demonstrated experience in technology automation, service orchestration, infrastructure engineering, platform engineering, or a related technical discipline.

• Strong understanding of XaaS delivery models and the automation of self-service or request-based technology services.

• Experience designing reusable automation workflows, API integrations, orchestration components, and end-to-end service delivery processes.

• Familiarity with IT service management, service catalogs, identity and access management, monitoring, configuration management, infrastructure inventory, and related operational systems.

• Knowledge of infrastructure as code, event-driven automation, continuous validation, and automated compliance practices.

• Understanding of enterprise automation controls, including approvals, access policies, secrets management, auditability, exception handling, and recovery mechanisms.

• Experience establishing automation engineering standards covering testing, version control, release processes, observability, reliability, and maintainability.

• Ability to evaluate automation opportunities, prioritize initiatives based on business and operational value, and measure outcomes using meaningful performance indicators.

• Strong analytical and problem-solving skills, with the ability to translate complex operational requirements into scalable technical solutions.

• Clear communication and collaboration skills, sound technical judgment, and a proactive approach to ownership and continuous improvement.

• Comfort working independently in a remote environment, adapting to evolving priorities, and contributing ideas that improve both technology and service delivery.