Technical Product Owner

The Technical Product Owner translates business needs and product concepts into clear, testable requirements that guide software development at both team and program levels. This role works closely with product managers, developers, testers, and cross-functional stakeholders to define solutions that support strategic objectives. You will lead requirements discovery, facilitate workshops, maintain product and team backlogs, and ensure development priorities remain aligned with business needs. Working within Agile or Scaled Agile environments, you will help prepare teams for Program Increment Planning and validate completed user stories at the end of each sprint. The position requires strong business analysis capabilities, technical understanding, and the ability to communicate complex functional requirements clearly. You will contribute to solutions in a healthcare-related domain while collaborating with teams across operations, clinical services, data science, marketing, and client services.

• Bachelor's degree in a related field or significant equivalent professional experience, particularly in Medical Bill Review, Group Health, or Property and Casualty (P&C) Medical.

• 6–8 years minimum of business analysis experience, with a strong background in requirements gathering and solution definition.

• Excellent verbal, written, and interpersonal communication skills, with the ability to collaborate effectively across multidisciplinary teams.

• Exceptional written documentation skills, including the ability to describe end-user problems, functional requirements, and proposed solutions accurately, clearly, and precisely.

• Strong logical, analytical, and problem-solving abilities.

• Experience with systems modeling, user interface design, prototyping, decision trees, and data-flow analysis.

• Solid experience with Scrum Agile development or the Scaled Agile Framework (SAFe).

• Familiarity with Jira; experience using it for requirements and backlog management is desirable.

• Ability to learn healthcare concepts and processes quickly; previous healthcare industry experience is preferred.

• Advanced proficiency with analysis, documentation, and presentation tools, including Microsoft Word, Excel, PowerPoint, Visio, and Jira.

• Familiarity with data access and query tools such as SQL Developer and Toad.

• Previous exposure to HTML, SQL, XML, and JSON.

• Creativity, initiative, and the ability to exercise sound judgment when defining solutions and addressing complex requirements.

• Willingness to travel occasionally, with travel not expected to exceed 20%.

Key professional capabilities:

• Critical thinking: Analyze challenges objectively and make logical, data-driven decisions.

• Attention to detail: Maintain accuracy and consistency across requirements, data, documentation, and deliverables.

• Quantitative and analytical skills: Apply analytical and statistical approaches to investigate problems and support solutions.

• Data interpretation: Translate metrics, data, and visualizations into actionable insights.

• Communication: Explain technical and functional concepts clearly to both technical and non-technical audiences.

• Learning agility: Quickly adapt to new technologies, tools, processes, and best practices.

• Resilience: Manage changing priorities and maintain delivery quality under pressure.

• Integrity: Handle information responsibly and uphold professional, ethical, and engineering standards.

Working conditions:

• Ability to remain in a stationary position, including sitting or standing for extended periods.

• Ability to perform repetitive movements involving the wrists, hands, and/or fingers.

• Must maintain a dedicated and secure home working area.

• Must have high-speed internet connectivity and provide and maintain an appropriate home office setup.

• The role is fully remote, and all interviews are conducted virtually.

• Reasonable accommodations are available where required to perform the essential duties.