Video Analyst & Quality Check Executive

IndiaRemoteFull-time

Other

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Quick Summary

Overview

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Video Analyst & Quality Check Executive based in India. In this role,

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In this role, you will contribute to improving retail security, transaction accuracy, and operational efficiency through AI-powered video analytics. You will be responsible for reviewing surveillance footage, identifying potential transaction irregularities, and validating alerts generated by intelligent monitoring systems. Working within a dedicated Video Analytics and Quality Assurance team, you will help distinguish genuine incidents from false-positive detections. You will also ensure that reviewed transactions are accurately classified and properly documented. This position offers hands-on exposure to artificial intelligence, computer vision, and retail intelligence technologies. It is an excellent opportunity for detail-oriented individuals looking to build a career in video analysis, quality assurance, and technology-driven operations.

Video Analysis and Monitoring: Review CCTV and self-checkout (SCO) surveillance footage to identify suspicious activities, missed scans, product switching, incomplete payments, and other transaction irregularities.
Compare video recordings with transaction details to verify potential retail losses and accurately assess customer interactions at checkout counters.
Classify reviewed transactions according to established guidelines while meeting daily productivity and review targets.
Quality Assurance: Conduct quality checks on transactions reviewed by other analysts, verify classifications, and identify missed incidents, reporting discrepancies, and errors.
Provide constructive feedback to analysts, maintain quality assurance records, and contribute to improving overall review accuracy.
AI Alert Verification: Examine alerts generated by AI-powered video analytics systems, validate potential incidents, and distinguish genuine irregularities from false positives.
Identify recurring AI detection errors and communicate relevant findings to the appropriate teams.
Data Management and Reporting: Maintain accurate daily productivity and quality reports, record transaction IDs and review outcomes, and update Excel spreadsheets, tracking systems, and internal dashboards.
Escalate unusual or critical incidents to supervisors while maintaining strict confidentiality of surveillance footage and transaction information.
Team Coordination: Work closely with team leaders and quality assurance colleagues, follow standard operating procedures (SOPs), participate in training sessions, and support continuous process improvement.

Requirements

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Minimum educational qualification of Higher Secondary (12th pass); a graduate degree in any discipline is preferred.
Freshers and candidates with up to 2 years of experience are encouraged to apply.
Strong observation skills and exceptional attention to detail, with the ability to identify subtle discrepancies in video footage and transaction records.
Basic computer proficiency and working knowledge of Microsoft Excel.
Good analytical thinking and problem-solving abilities, particularly when reviewing transactions and identifying potential irregularities.
Strong written and verbal communication skills for documenting findings and reporting incidents.
Ability to work independently while collaborating effectively with team members and supervisors.
Good time management and organizational skills, with the ability to maintain accuracy while meeting daily productivity targets.
Discipline, responsibility, consistency, and willingness to work with repetitive video-review tasks.
Adaptability and eagerness to learn new technologies, tools, and review methodologies.
Previous experience in CCTV monitoring, video surveillance, retail operations, transaction verification, quality assurance, data entry, or transaction auditing is an advantage but not mandatory.
Familiarity with self-checkout systems and retail transaction processes is considered a plus.