Visa & Consular Processing Analyst (E-2)

We are looking for a detail-oriented visa and consular processing professional with hands-on experience in U.S. Embassy or Consulate operations. In this role, you will serve as the internal subject matter expert on U.S. consular procedures, with a primary focus on E-2 Treaty Investor visa applications. You will guide clients through every stage of the consular process, from completing application forms and scheduling appointments to preparing for interviews. You will also ensure that documentation meets specific consular requirements and that each case progresses smoothly and efficiently. Working in a fully remote, international environment, you will collaborate with clients, attorneys, and internal teams across different countries. This is an excellent opportunity to apply your consular expertise in a dynamic private-sector environment while helping international entrepreneurs pursue their business and immigration goals.

• 1–3 years of professional experience working in the consular section of a U.S. Embassy or Consulate, ideally as locally engaged staff, a consular assistant, or in a similar position.

• Demonstrated experience with E-2 Treaty Investor visas from the consular perspective, including application processing or adjudication support.

• Practical knowledge of the U.S. nonimmigrant visa application process, including DS-160 forms, MRV fee payments, appointment scheduling platforms (U.S. Travel Docs/AIS), documentation requirements, and interview procedures.

• Full professional fluency in both English and Spanish, with the ability to conduct client meetings and prepare written instructions in both languages.

• Exceptional attention to detail, particularly when reviewing application forms, personal information, dates, supporting documents, and consistency across case files.

• Strong client-facing communication skills, with the ability to explain complex and high-stakes procedures clearly, professionally, and reassuringly.

• Excellent organizational and time management skills, with the ability to manage multiple cases simultaneously, track deadlines, and ensure no critical steps are missed.

• Familiarity with CRM and project management platforms, particularly HubSpot and Jira, as well as Microsoft Office 365.

• Proficiency in using AI tools such as ChatGPT and Claude to support daily activities, improve productivity, and optimize workflows.

• Ability to follow established procedures while identifying opportunities for continuous improvement in a fast-paced and flexible remote environment.

• Availability to work Monday through Friday, approximately 9:00 AM to 5:30 PM U.S. Eastern Time (ET).

Preferred qualifications:

• Experience communicating and collaborating with clients, prospective clients, immigration attorneys, and their support teams.

• Previous experience working at a U.S. Consulate in Latin America, preferably with familiarity across multiple consular posts.

• Additional E-2 visa experience within an immigration law firm, consultancy, or organization managing investor visa applications.

• Familiarity with other business and investor visa categories, such as E-1, L-1, and O-1.

• Portuguese language proficiency.

• Experience developing SOPs, operational checklists, and training documentation using platforms such as Trainual.

• Strong data management skills, including tracking consular wait times, appointment availability, and case throughput using spreadsheets or dashboards.