AR Review Specialist

The AR Review Specialist will be working to ensure that reinstatements, modifications, and cancellations of insurance policies are timely and accurately updated in the necessary databases. You will have an important role in determining the patient’s insurance status and the extent of insurance benefits, ensuring an efficient billing process for medical providers.

Duties will be performed by each individual depending on the assignment of responsibilities:• Reviews patient accounts for accuracy before placement to outside collection vendors• Receive account change requests and review required changes.• Update insurance plan changes on customer accounts.• Review account information and update required information, balances, etc.• Research and respond to vendor inquiries • Reviews correspondence in the CWF system and takes appropriate action and documents action • Reviews and authorizes affidavits related to patient billing, as applicable. • Ensures vendor inventories reconcile to SSC systems by completing recons and updating I-Plans and/or placements as needed by the end of each month. • Assists with the Medicaid Eligibility vendor reconciliation, as requested. Manages the onboarding and termination process for vendors • Provides support during vendor transitions: Medicaid Eligibility, Early Out, Primary, and Secondary agencies. • Handles all calls. Emails, eRequest, and correspondence from collection agencies. • Responds to requests including research payments, contractual, approving arrangements, audits, etc. • Practice and adhere to the “Code of Conduct” philosophy and “Mission and Value Statement” • Other duties as assigned

• English – Spanish Language (Oral and writing B2+ or above).• Must have a high school diploma. • At least 1 year of experience in Customer Service or Backoffice positions.• The resource will adjust its local schedule with the resources supporting this position during Daylight Saving Time changes in the Eastern Time Zone.• A genuine interest in working with and helping customers.• Must possess excellent communication skills and involvement.• Demonstrated experience in providing high levels of customer satisfaction and performance in a high transaction volume/high demand environment preferred.• Good presentation and a polite, tactful, and friendly character.• Healthcare experience is a plus.

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Auxis prioritizes employee growth and development to help you advance your career. Auxis’ culture empowers you to be your best in the interest of a common team goal. We are constantly striving to improve our culture and environment and have invested in tools to continue to have better visualization of the pulse of our organization.

Benefits

• Health benefits including medical, vision, and dental.
• Asociacion Solidarista
• Training and development programs
• Employee recognition program
• Paid time off and family-paid leave
• Paid day off for your birthday!