Care Manager-Full Time-Adult Health Home

We believe that quality service begins with a passionate, motivated and hardworking workforce; a positive and caring work environment, and recognition for the challenging work our employees perform in service to others. For these reasons and many more Catholic Charities of Onondaga County is a great place to work!

Flexible Work Schedules

Remitted Tuition

Professional Development

Competitive Pay and Work Life Benefits

Professional Supervision and Coaching

Recognition and Appreciation Programs

Opportunities for Growth and Promotion

The Care Manager plays a vital role in Adult Health Home Case Management by actively engaging clients through in-person contact, assessing their needs, and providing comprehensive care coordination. They identify eligible clients, educate providers on eligibility criteria, and collaborate with the lead health home to determine eligibility. The Care Manager develops patient-centered plans of care, prepares crisis intervention plans, and ensures the delivery of all necessary services by coordinating with service providers and health plans. They advocate for services, assist with scheduling medical appointments, and provide support for transitional care following admissions and discharges. Additionally, the Care Manager offers patient and family support, connects them to community resources, and ensures timely and thorough documentation as required by the Department of Health.

• Bachelor's degree in Nursing or Human Services related field
• Minimum of 3 years of experience in care coordination or equivalent combination of education and experience

• Ability to work with people of diverse backgrounds
• Thorough working knowledge of local and regional public and private resources
• Familiarity with Social Security, Department of Social Service Adult Protective Unit, Income Assistance Unit, and other relevant agencies
• Basic computer skills
• Creative problem-solving skills
• Negotiation skills
• Ability to navigate and utilize multiple Electronic Medical Records (EMRs)

• Valid N.Y.S. Driver's License
• N.Y.S. Child Abuse Registry clearance

• Mobility sufficient to drive to and participate in meetings at client's homes and/or community facilities which may not meet Federal accessibility standards for disabled individuals