Systems Administrator

• →Create and restore system backups, database backups, system configuration to support daily operations.
• →Support email system both On-Premises and Online in a hybrid environment. Migration, maintenance, backup and restore as necessary.
• →Maintain and support both virtual and physical environments.
• →Install, maintain and support: signage, antivirus, trouble call ticketing system and error reporting systems.
• →Maintain and monitor modified Tier 2 Data Center and remote office equipment.
• →Telephone system support, scripting and troubleshooting. 
• →Scheduling and installation, patches, upgrades, firmware updates for all company IT equipment.
• →Design, configure, and install new servers (Physical & Virtual) along with necessary software components.
• →Design, configure and install WAN, LAN, WIFI, Site-to-site VPNs and firewalls network software/hardware. Upon completion monitor, troubleshooting and repair.
• →Configure and size UPS for branch offices, server room, including troubleshooting and batteries replacement.
• →Make recommendations, upgrades as appropriate, for remote office equipment and network configurations.
• →Document administration and security processes. Create and update company IT Department policies and procedures documents.  
• →Provide technical support and troubleshooting for IT supported software products and equipment.
• →Ensure the good operation of the company’s IT department per operating procedures standards, policies and practices; and other tasks as directed by the IT Manager.
• →Regular and predictable attendance is essential for this position.
• →Occasional after hours and overtime work.

**Please note that this role is not eligible for Visa sponsorship/assistance at this time.

 If you wish to become an approved agency to assist us in our employment efforts, please submit your request to careers@johnhcarter.com