Enhanced Day Program Director

At John Knox Village of Florida (JKV), we believe every person deserves to live with purpose, dignity, connection, and joy. We are seeking a compassionate, innovative, and highly organized Enhanced Day Program Director to lead our newly established Enhanced Day Program designed specifically for Independent Living residents experiencing mild cognitive impairment, Alzheimer's disease, dementia, and related cognitive changes.

This unique program offers a welcoming, neighborhood-style environment where Members can participate in meaningful social, recreational, educational, and wellness experiences while receiving the support, structure, and engagement needed to thrive. At the same time, the program provides valuable respite, reassurance, and peace of mind to family caregivers.

As the Enhanced Day Program Manager, you will have the opportunity to lead the development, culture, operations, and daily experiences of a program designed to redefine dementia support through connection, purpose, belonging, and engagement.

If you are passionate about working with older adults, leading teams, and creating exceptional experiences that positively impact lives, we invite you to join us.

At John Knox Village, we are launching an innovative new program designed to create meaningful experiences for older adults living with memory loss while providing support and peace of mind to their caregivers.

As the Manager of this exciting new initiative, you will play a pivotal role in shaping the vision, culture, and success of the program from the ground up. From developing engaging experiences and leading a dedicated team to building relationships with Members, families, volunteers, and Village departments, your leadership will help create a place where individuals feel valued, connected, and empowered.

This is more than a management position. It is an opportunity to lead a forward-thinking approach to dementia support that places dignity, relationships, hospitality, and quality of life at the center of everything we do.

• Oversee all daily program operations, staffing, scheduling, and service delivery.
• Supervise, coach, train, develop, and support program team members.
• Foster a positive, collaborative, and resident-centered culture.
• Ensure a safe, welcoming, organized, and engaging environment for Members and guests.
• Oversee attendance tracking, participation records, documentation, and program reporting.
• Implement procedures related to emergencies, incidents, operational concerns, and program consistency.
• Monitor daily operations to ensure a high-quality Member experience.

• Design and coordinate monthly social, recreational, educational, creative, and wellness programming.
• Develop dementia-friendly experiences that support social connection, purpose, engagement, and enjoyment.
• Adapt activities to meet varying cognitive abilities, interests, and participation levels.
• Promote person-centered programming that encourages dignity, independence, and inclusion.
• Evaluate program effectiveness and continuously enhance Member experiences.
• Foster an environment where Members feel welcomed, respected, and connected.

• Build positive relationships with Members, families, and caregivers.
• Provide ongoing communication regarding participation, activities, events, and program offerings.
• Address questions and concerns with professionalism and compassion.
• Recognize and appropriately communicate significant changes in Member participation, behavior, or well-being.
• Partner with Village leadership and support services to ensure Members receive appropriate resources when needs extend beyond the program's scope.

• Assist with program inquiries, tours, orientations, and enrollment activities.
• Support prospective Members and families throughout the enrollment process.
• Maintain accurate records, enrollment documentation, and program files.
• Help ensure each Member experiences a welcoming and successful transition into the program.

• Recruit, orient, schedule, and support volunteers.
• Develop meaningful opportunities for volunteer involvement and community engagement.
• Foster collaborative partnerships throughout the Village to enhance program offerings.
• Coordinate with Resident Relations, Wellness, Life Enrichment, Dining Services, Transportation, Home Health, Social Services, and other departments.

• Ensure compliance with JKV policies, privacy standards, safety protocols, and emergency procedures.
• Promptly report incidents, injuries, safety concerns, suspected abuse, or other compliance-related matters.
• Participate in ongoing training related to dementia care, safety, emergency preparedness, and best practices.
• Promote a culture of safety, professionalism, accountability, and excellence.

• Bachelor's degree in Gerontology, Human Services, Recreation, Social Work, Education, Hospitality, or a related field.
• Three to five years of experience in senior living, adult day services, recreation, resident engagement, hospitality, human services, or a related environment.
• Strong leadership, communication, customer service, organizational, and technology skills.
• Demonstrated ability to build positive relationships with older adults, families, and interdisciplinary teams.

• Five or more years of experience serving older adults.
• Experience supporting individuals living with dementia, Alzheimer's disease, or cognitive impairment.
• Experience supervising staff, managing programs, and coordinating volunteers.
• Previous leadership experience in senior living, memory support, life enrichment, adult day services, therapeutic recreation, or community engagement programs.

This position is subject to Level 2 background screening in accordance with Florida law. More information can be found on the AHCA Background Screening webpage: https://info.flclearinghouse.com/

John Knox Village is a Drug‑Free and Tobacco‑Free Workplace. We are an Equal Opportunity Employer (EOE).

• CPR and First Aid certification, or the ability to obtain certification after hire.
• Dementia-care training, or the ability to complete required training after hire.
• Valid driver's license and acceptable driving record if transportation responsibilities are assigned.

Successful candidates will demonstrate:

• Strong leadership and team development abilities.
• A passion for serving older adults and enhancing quality of life.
• An understanding of dementia and person-centered engagement practices.
• Exceptional relationship-building and customer-service skills.
• Strong planning, organizational, and problem-solving abilities.
• Effective written and verbal communication skills.
• Confidence managing multiple priorities in a dynamic environment.
• The ability to remain flexible, calm, and solutions-focused.
• A commitment to collaboration, safety, confidentiality, and continuous improvement.