Research and Reconciliation Specialist

The primary purpose of this position is to coordinate all Lockbox and EFT payments from 3rd party insurance carriers and patients for Payment Posting.

• Responsible for daily batching of all Lockbox and EFT activity for multiple Tax IDs and multiple Cash Accounts
• Responsible for going to multiple websites to locate Remittances
• Responsible for timely handoff to Payment Posters daily
• Maintain and report personal KPI data to Manager on a weekly basis using Deposit Portal
• Develops expertise in payment activity and acts as a department and company resource for questions relating to this activity
• Assist RCM Manager on special projects as needed
• Communicates all system, site, and billing company issues to the REM Manager on a timely basis to allow management oversight and proper resource planning
• Be a resource for retail units for questions relating to billing
• Makes recommendations for efficiencies, processes, etc. which will deliver quality, cost savings, and/or profitability improvements within the department and / or across the organization

• High school diploma or GED or equivalent
• 1 year AR experience with 3rd party billing
• Knowledge of insurance billing processes
• Entry level PC skills in MS Windows, Word and Excel
• Effective verbal and written communication skills to effectively speak with coworkers, and prepare concise and accurate reports
• Demonstrated ability to work successfully in a team environment, functioning for the good of the team over the individual

• This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.