Tariff File Manager and Patient Billing Analyst

JOIINT MEDIICAL HOLDIINGS PROPRIIETARY LIIMIITED

Registration No. 2011/010448/07

VACANCY: JOINT MEDICAL HOLDINGS DIVISION:

JMH GROUP JOB TITLE:

TARIFF FILE MANAGER AND PATIENT BILLING ANALYST PURPOSE OF POSITION

To provide strategic billing, revenue analysis, and reporting support across the Group. KEY PERFORMANCE AREAS

Strategic Leadership

Provide guidance on medical aid scheme rules.

Deliver billing analytical support to the Group General Manager, CFO, and senior management team.

Investigate and resolve complex billing, claims, and system-related queries.

Revenue & Billing Analysis

Analyse efficiency reports from medical aids and investigate billing variances and cost outliers.

Prepare review group revenue, doctor revenue, age analysis, and admission statistics.

Tariff & Contract Management

Develop and maintain tariff schedules for multiple healthcare facilities and funding models.

Update new ARMS contracts, medical aid agreements, and annual tariff updates.

Coordinate tariff loading, validation, and audit processes with system providers and auditors.

Reporting & Data Management

Prepare monthly revenue and admission stats reports.

Generate ad hoc business intelligence reports for hospital management and pharmacy operations.

Maintain and distribute pricing files, coding updates, and system-related reports.

Ensure accuracy and integrity of data used in executive decision-making.

Systems & Process Improvement

Support and troubleshoot Hospital Management System (HMS) billing and claims issues.

Resolve complex medical aid, Delta9, MediKredit, and case management queries.

Implement system enhancements and roll out process changes across the group.

Develop and maintain standard operating procedures (SOPs).

Staff Management & Training

Manage the patient file archiving and records management process.

Ensure compliance with patient confidentiality and information protection requirements.

Train and mentor staff on key billing and reporting processes.

Crosstrain team members to ensure business continuity.

COMPETENCIES (The following will be advantageous)

MINIMUM REQUIREMENTS

(Educational Qualifications & Experience)

Bachelor of Commerce (BCom) degree or equivalent qualification.

5 years' experience in Data Analytics.

2-3 years' experience in a junior management role.

Experience of working within a team and ensuring delivery targets are met on

time and to budget.

Experience in a Hospital environment preferable.

Experience of patient administration systems would be advantageous.

SKILLS

(Practical & Technical)

Strong knowledge of private hospital billing processes, medical aid schemes and Tariff Structures, and healthcare revenue cycle management.

Advanced proficiency in Microsoft Excel and healthcare reporting systems.

Experience with hospital management systems, patient administration systems, and healthcare billing platforms will be advantageous.

Strong analytical, financial, and statistical reporting skills, with the ability to interpret complex data and provide actionable insights.

Previous experience in staff supervision, training, and performance management will be advantageous.

Knowledge of Delta9 and other healthcare business applications would be beneficial.

BEHAVIOURAL ATTRIBUTES

(Personality Characteristics)

Integrity and professionalism

Accountability

Initiative and self-motivation

Adaptability and resilience

Team player

Customer-focused

Strong work ethic

Confidentiality and discretion

JMH VALUES

(Commitment)

We respect the dignity of an individual.

We are committed to giving our doctors top quality service.

We are committed to building an atmosphere of trust, and to train and develop our staff to their fullest potential.

We are committed to providing our shareholders with a fair rate of return on their investment.

We will act in a responsible manner towards our physical and social environment.

Apply today via our Careers page https://jmh.co.za – Please select internal Applicants

NB: Only short listed candidates will be contacted.

POPIA CLAUSE – HR ADVERTS

Your information is collected and processed in accordance with the Protection of Personal Information Act No 4 of 2013 (POPIA).

By applying to this advert, you consent to JMH (Pty) Ltd collecting and processing your personal information for the purpose of determining your eligibility for the advertised position.

If unsuccessful, your personal information is securely destroyed and is not retained by the company.

Preference will be given to employees from the designated group in line with the Employment Equity Act

Closing date for applications is 16 November 2026.

Yours faithfully

Jenny Bux

Group HR Manager