Intermediate Technical Support Analyst
Quick Summary
Respond promptly to customer support requests via telephone, email, and support portal.
Certificate or Diploma in Information Technology preferred, or equivalent related experience. 2+ years of technical support experience with web-hosted, on-premise,
At Journal Technologies, we believe our technology can be a force for good in the world ensuring the proper and efficient functioning of some of the most foundational aspects of society - the courts and justice system.
We create and implement enterprise software that supports the administration of justice, currently in the United States, Canada, and Australia. While our eSeries product suite enables governments and their employees to deliver continued foundational court processes, our R&D focuses on leveraging emerging possibilities with technology to improve access and efficiency.
Headquartered in Los Angeles, Journal Technologies is a long-time, wholly-owned subsidiary of Daily Journal Corporation (NASDAQ: DJCO). We also have a major office in Logan, Utah, a team in Melbourne, Australia, an office in Victoria, Canada and a growing number of remote staff across North America and the world.
Under our next generation of leadership, we're implementing a new vision for the company that prioritizes building an extraordinary workplace with empowered people at the heart of our business. Great people want to collaborate with great people, and we are actively looking for smart, motivated people who care deeply about the work they do.
Responsibilities
~1 min readVisit www.journaltech.com/careers for more information, but highlights include:
- →Competitive compensation based on skills, experience, and years of service.
- →Quality medical, dental and vision coverage.
- →Competitive paid time off as well as paid holiday time.
- →401(k) retirement (US) and GRRSP (CDN) programs.
- →Annual professional development funds - $1,500 USD annual per employee.
- →Book subscriptions with an extensive library in each office for personal and professional growth.
- →Flexible working hours which you can coordinate with your supervisor.
- →Ability for employees to work from a remote location (e.g., home) or office.
- →Personal meetings with direct managers approximately every four to six weeks to discuss career growth and advancement opportunities as well as other issues important to the employees.
- →Travel opportunities between Journal Technology offices and with clients.
- →We provide technology that matters in the world, and we're a stable employer comprised of quality people, with a commitment to investing in our people.
- →The salary range posted for this position, which reflects a good-faith estimate of the base salary we reasonably expect to offer a successful candidate upon hire. Final compensation will be based on job-related factors, including qualifications, experience, geographic location, and internal compensation considerations.
Location & Eligibility
Listing Details
- First seen
- September 26, 2026
- Last seen
- September 26, 2026
Posting Health
- Days active
- 0
- Repost count
- 0
- Trust Level
- 52%
- Scored at
- September 26, 2026
Signal breakdown
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