Longtail Associate - Jumia (Full Time)

Kenyamid

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Quick Summary

Overview

About Jumia: Jumia is a leading pan-African e-commerce platform. Its mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative,

Technical Tools

Other

Responsibilities

~1 min read

→Lead the Incubation phase for all newly acquired sellers ensuring they reach their first sales within their first 30 days on the platform.
→Oversee the Long-tail segment, thousands of small-scale sellers using automated tools, mass communication (Email/SMS/WhatsApp), and scalable support systems.
→Manage a team of Incubation Associates and Longtail account managers, setting clear KPIs for seller activation and retention.
→Drive the adoption of Jumia growth tools (Sponsored Products, Jumia Express) specifically among smaller vendors to boost their visibility.
→Track New Seller Success Rate and Churn Rate using PowerBI and internal dashboards to identify bottlenecks in the seller journey.
→Improve the self-service capabilities of the platform to reduce the need for manual intervention for Longtail sellers

4+ years of experience in e-commerce, operations management, or mass-market business development.
Proven experience in managing large teams and high-volume operations where automation is key.
Bachelor’s degree from a top-tier university.
Analytical Rigor: Ability to manage large data sets in Excel and interpret PowerBI dashboards to drive strategy.
A “Growth Mindset”: Passionate about empowering small businesses and leveraging technology to scale operations.
Excellent communication skills in English; ability to simplify complex processes for non-technical sellers

Kindly make your application by 31st October 2026

Interview stages

HR meeting with the Talent Acquisition
Technical meeting with hiring manager
Final meeting with the functional manager

We Offer:

A unique experience in an entrepreneurial, yet structured environment
A unique opportunity of having strong impact in building the African e-commerce sector
The opportunity to become part of a highly professional and dynamic team
An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders

Please ensure to only apply for jobs with Jumia through our official website.

Jumia will never charge you a fee to apply for a job: be wary of websites that claim to help you apply for a Jumia job or that charge a fee to get you a job.