Product Manager, Patient Access & Fulfilment

Healthcare is in crisis and the people behind the results deserve better. With more and more data coming from wearables, lab tests, and patient–doctor interactions, we’re entering an era where data is abundant.

Junction is building the infrastructure layer for diagnostic healthcare, making patient data accessible, actionable, and automated across labs and devices. Our mission is simple but ambitious: build the infrastructure that makes predictive, personalized care possible.

If you're passionate about how technology can supercharge healthcare, you’ll fit right in.

Backed by Creandum, Point Nine, 20VC, YC, and leading angels, we’re working to solve one of the biggest challenges of our time: making healthcare personalized, proactive, and affordable. We’re already connecting millions and scaling fast.

Junction sits at the center of labs, providers, and the developers building on top of us. We process 20M lab tests today and are on track for 60M next year, and every 300th outpatient test in the US already runs through our systems. The product decisions we make now will shape how we get there.

This role owns how every order on Junction turns into a sample at the lab, one of the most sensitive and error prone moments in laboratory testing. When a sample isn't collected, or isn't collected properly, the patient never gets their result. That is the leading cause of missing results in lab testing today. Between the order and the lab, a patient has to find a collection option, and show up. That might be at a patient service center, with a mobile phlebotomist at their home, or with a self collection kit through the mail. The sample then has to be collected correctly and reach the right lab within its stability window, often through partners we don't directly control. This is one of the few product roles where the product only works if something happens in the physical world.

Solving this is the biggest opportunity in lab testing, and it starts with the patient. A patient-centric experience is how we get more people lab results and get better care delivered faster, in more places, more reliably. That is becoming Junction's most differentiated value proposition, and this role will own it. You'll expand where and how patients can get tested, including in their own homes. You'll improve the experience so more people follow through and get collected correctly the first time. You'll also build the national network of collection sites, phlebotomists and couriers behind it, and keep it reliable as volume grows.

You'll report to our Head of Product, work closely with engineering from discovery to shipping, and help shape how we build product at Junction.

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• We only hire folks physically based in GMT and EST timezones

• We do not sponsor visas right now given our stage