Self-Storage Facility Manager

A growing self-storage company is developing a modern platform in Greece, offering secure, technology-enabled storage solutions for individuals and businesses.

Responsibilities

• Manage the day-to-day operation of the facility, ensuring high standards across the site.
• Handle customer enquiries, reservations, facility tours, move-ins and move-outs.
• Support occupancy and revenue growth by identifying customer needs and commercial opportunities.
• Process customer payments and support collections.
• Carry out regular facility inspections and coordinate maintenance contractors and suppliers.
• Monitor stock of boxes, locks and other packaging supplies.
• Upload and approve supplier invoices.
• Monitor key performance indicators and contribute to monthly reporting.
• Manage local social media channels, including Instagram, Facebook and LinkedIn; create content, coordinate campaigns and respond to online reviews.
• Represent the company at local business and community events.
• Support future site openings, staff training and the development of consistent procedures across the business.
• Assist with the remote management of additional locations as the platform expands.

• At least 3 years of experience in operations, hospitality, retail, property management or customer service.
• Strong communication skills in Greek and English.
• A commercial mindset and experience in sales or identifying business opportunities.
• Excellent organisational skills and the ability to manage multiple priorities.
• Confidence using digital tools and technology-enabled systems.
• A proactive, self-starting approach and the ability to take ownership of daily operations.
• Experience with social media management is an advantage.