Development and Donor Database Coordinator

JVS is a nonprofit working to close opportunity gaps in employment by supporting jobseekers with the skills and confidence to secure quality careers with family-sustaining wages. Grounded in core values of repairing the world and focused on helping our program participants achieve economic mobility, we believe everyone deserves access to training and the chance for a good job. JVS develops training programs in close partnership with employers in high growth sectors, offering high quality jobs.

Building on decades of experience and success, JVS is a data-driven organization that takes a whole systems approach to addressing employment and economic equity. Through our direct service programs, employer engagement and policy change, JVS is working toward a future where everyone has access to quality education and training programs that lead to high quality employment and economic mobility.

The Development and Donor Database Coordinator plays a key role in supporting fundraising operations and events within the Development Department. This is an ideal position for a detail-oriented, data passionate candidate who thrives in a fast-paced, collaborative, and dynamic environment. This position offers an opportunity to gain broad data management experience as a key member of a high-performing fundraising team. 

Database Management 

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  Master donor data entry and batch gift process in Salesforce with guidance from Development Systems and Database Manager 

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  Support efforts to ensure data quality and accuracy in Salesforce that promote fundraising growth and user engagement 

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  Support with report pulling for grants, finance, development, and marketing teams 

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  Support with optimization of Salesforce system 

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  Document donor contacts and activities in Salesforce 

Donor Stewardship 

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  Help develop and execute dynamic stewardship communications that provide a steady and positive message of gratitude 

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  Support the Development team to manage all gifts that require personal thank you (email, hand-written note, and/or phone call) and ensure stewardship assignments occur within one week 

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  In collaboration with the Development Systems and Database Manager and Development and Donor Engagement Manager, support new donors, ensuring that all new notable donors are assigned a lead and responded to in a timely and appropriate manner 

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  Support Development Systems and Database Manager with acknowledgement letter template updates and manage other ongoing correspondence with individual donors 

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  Complete Salesforce stewardship tasks to ensure timely donor acknowledgements from portfolio owners  

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  Respond to donor and staff inquires as assigned 

Event Coordination 

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  Support JVS annual major fundraising event, Envision, as well as other small donor events throughout the year 

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  Work with internal staff teams to track and document Envision outreach and invitations 

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  Implement Envision registration with oversight from Development and Donor Engagement Manager 

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  Coordinate annual Thank-a-Thon implementation in partnership with Development and Donor Engagement Manager 

• Minimum 1-2 years of experience with data entry and data management in Salesforce 

• Strong customer service and relationship management skills. Consistently respectful, dependable and reliable; inspires trust 

• Self-starter with strong independent judgment, discretion and critical thinking; ability to work autonomously as well as part of a team, and to stay focused under pressure 

• Innovative and creative approach to projects and problem solution; suggests logical, realistic solutions based on data and best practices; knows when to consult 

• Ability to organize and manage multiple projects in a very fast-paced, performance-oriented environment 

• Meticulous attention to detail and ability to master new tasks quickly 

• Excellent communications skills, including the ability to write and edit polished communications for donors; able to clearly communicate ideas and solutions persuasively; adjusts communication style to best suit audience 

• Comfortable learning new technologies and software platforms; able to troubleshoot issues and suggest improvements 

• Model professional presentation/behavior, exercising discretion and confidentiality 

• Ability to work in a multicultural environment with a diverse staff and clientele 

• Experience using Microsoft Office, SharePoint, and Excel (live docs preferred) 

• Experience with donor relations