Manager, Strategic Accounts

At Kalibri, we are helping to redefine and rebuild the hotel industry. We are looking for passionate, energetic, and hardworking people with an entrepreneurial spirit, who dream big and challenge the status quo. We are working on cutting-edge solutions for the industry: we harness cloud-native data pipelines with advanced AI/ML models to drive asset performance. Kalibri is growing, so if you’re ready to make a difference and utilize your talents across a groundbreaking organization, please keep reading!

As the Manager, Strategic Accounts, you will lead and develop a team of Account Managers while directly owning growth and retention across a portfolio of Kalibri's high-value property management customer accounts that represent meaningful, strategic relationships.

This is a strategic account management role with people leadership responsibilities. You'll be the owner of each partnership: protecting and renewing the base, building multi-year account strategy, and pursuing expansion as your clients add hotels, win new management contracts, and adopt more of Kalibri's product suite and Profit First Strategy.

Success in this role requires strong commercial judgment, the ability to navigate complex customer organizations, the ability to develop talent and build a cohesive, high-performing team, and comfort driving revenue conversations with senior stakeholders across evolving, data-driven solutions.

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  Solutions-Oriented: You look for answers and improvements, not just problems.

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  Aligned & Accountable: You take responsibility for deadlines and deliverables and communicate clearly.

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  Keeping It Real: You're honest, kind, and transparent in how you work with others.