Community Manager

United States·NashvilleFull-timemid

MarketingSocial Media Manager

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Quick Summary

Requirements Summary

High School Diploma or Equivalent required / College Degree preferred 3+ years’ experience as a Community Manager at a Multifamily property Must have knowledge of leasing, renewal,

Technical Tools

MarketingSocial Media Manager

What We Offer

~1 min read

The Community Manager is responsible for all aspects of the property that he/she is assigned to. This role must manage all on site staff and daily operations of their respective property including financial and operational goals, compliance of Karya policies, and promoting resident satisfaction.

Responsibilities

~1 min read

→Overlook leasing activity – follow up on leads and approve application outstanding
→Actively manage customer satisfaction and improve retention rate - encourage property staff to follow up on renewals
→Review collections daily and make decisions where required
→Monitor all property work orders and supervise execution with lead maintenance personnel
→Manage the make ready schedule and supervise the progress
→Audit rent roll to monitor rent, lease expiration, MTM tenants, evictions
→Submit all necessary HR paperwork to corporate (new hire, payroll, terminations, etc.)
→Must attend emergency calls and assign work to the on-call maintenance
→Perform other duties assigned

Requirements

~1 min read

High School Diploma or Equivalent required / College Degree preferred
3+ years’ experience as a Community Manager at a Multifamily property
Must have knowledge of leasing, renewal, collecting the rent and property management and maintenance staff handling
Experience with CAM or CAPS
Experience with Onesite
Excellent verbal and written communication skills
Customer service experience
Must be able to communicate effectively with residents and team members
High sense of urgency, with the ability to meet deadlines
Ability to remain organized, professional, and respectful in challenging situations