Expert Kanban Flow Coach

Belgium·Brussels

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Quick Summary

Key Responsibilities

Improve visibility of workflows by mapping existing processes and types of requests. Make queues, blockages, dependencies, and interruptions visible. Define or evolve work visualization practices.

Requirements Summary

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Keystone Solutions is seeking an Expert Kanban / Flow Coach for a consultancy mission at a client site. The successful candidate will work closely with multiple Scrum teams, their Scrum Masters, and Product Owners to enhance workflow management and delivery capacity.

Responsibilities

~1 min read

→Improve visibility of workflows by mapping existing processes and types of requests.
→Make queues, blockages, dependencies, and interruptions visible.
→Define or evolve work visualization practices.
→Support the gradual introduction of Kanban principles in an existing Scrum environment.
→Establish and utilize relevant flow indicators (Lead Time, Throughput, Work In Progress, Blocked Work, etc.).
→Assist teams in interpreting data and identifying improvement areas.
→Use historical data to support delivery forecasts.
→Measure and communicate the impact of improvement actions.
→Coach Scrum Masters in integrating Kanban and Lean practices.
→Support teams in the continuous improvement of their work system.
→Encourage autonomy, self-organization, and fact-based decision-making.
→Help manage various types of work (projects, maintenance, incidents, urgent requests, etc.).
→Identify and visualize inter-team dependencies.
→Facilitate coordination around priorities, risks, and deliveries.
→Implement visual management practices that promote collective decision-making.
→Design and facilitate workshops for improvement, retrospectives, flow mapping, and problem-solving.
→Train and coach Scrum Masters, Product Owners, and team members.
→Contribute to internal skill development to gradually make the organization autonomous.

The ideal candidate will demonstrate significant experience in:

Supporting Agile teams as a Scrum Master, Flow Coach, or equivalent role (at least 10 years).
Practical implementation of Kanban in software development environments (at least 5 years).
Process improvement based on data analysis and flow indicators (at least 5 years).
Facilitating workshops and coaching multidisciplinary teams (at least 10 years).
Collaborating with Product Owners, managers, and business stakeholders (at least 10 years).

Excellent mastery of Scrum, Kanban, and Lean principles.
Proficiency in flow metrics (Lead Time, Cycle Time, Throughput, WIP, Aging Work, Blockers).
Ability to analyze a work system and propose concrete improvements.
Strong facilitation, coaching, and communication skills.
Experience with collaborative tools such as Jira and Confluence.

Bachelor's degree in IT or equivalent.
Kanban Management Professional (KMP) certification or equivalent.
Scrum certification (PSM II or equivalent).
Agile Team Coach certification.
SAFe certification.
Experience with Obeya, Story Mapping, Impact Mapping, Liberating Structures, and flow simulations.
Trainer or speaker experience.

If you are ready to tackle technical and strategic challenges in a dynamic consultancy environment, apply today at Keystone Solutions Career Portal.