D365 CE/CRM Solution Architect

About Us

At KMicro, we're a growing IT firm committed to helping businesses leverage technology effectively. As a Microsoft partner, we focus on solutions like Dynamics 365, Power Platform, M365, and Azure, providing our team members with opportunities to work with current Microsoft technologies and expand their skills.

We're building a collaborative environment where ideas are valued, and everyone can contribute. Our smaller size means you'll have the chance to work on various aspects of projects and directly impact client outcomes. Whether you're interested in application development, cloud solutions, or exploring emerging technologies like AI, KMicro offers a supportive setting for professional growth. We're on a journey to improve our processes and capabilities, and we're looking for motivated individuals to join us in serving businesses across North America. If you're passionate about technology and eager to grow with a company that appreciates your contributions, we'd love to hear from you.

About the Role

As a D365 CE Solution Architect, you will be responsible for designing and overseeing the implementation of Dynamics 365 Customer Engagement solutions. You will work closely with clients, development teams, and stakeholders to create scalable, efficient, and innovative CE architectures that meet business requirements and align with best practices.

Key Responsibilities

• Design and develop comprehensive D365 CE solution architectures
• Analyze client business processes and translate requirements into solutions
• Lead the technical design and implementation of D365 CE projects
• Provide expert guidance on D365 CE capabilities, limitations, and best practices
• Create and maintain solution documentation, including technical specifications and architectural diagrams
• Identify integration requirements and design appropriate solutions
• Ensure adherence to Microsoft's architectural standards and best practices
• Stay up-to-date with the latest D365 CE features, updates, and industry trends

About You

• 5+ years of experience in D365 CE implementation and architecture
• Strong understanding of D365 CE data model, business logic, and customization capabilities
• Expertise in Power Platform, including Power Apps, Power Automate, and Power BI
• Experience with data migration, integration, and security within D365 CE
• Excellent problem-solving and analytical skills
• Strong communication skills and ability to explain complex technical concepts to non-technical stakeholders
• Bachelor’s degree in Computer Science, Information Systems, or related field

Preferred Skills

• Microsoft certifications related to D365 CE and Power Platform
• Knowledge of Agile methodologies and DevOps practices
• Familiarity with complementary Microsoft technologies (e.g., SharePoint, Azure AD)
• Experience with data analytics and business intelligence tools
• Proficiency in C#, JavaScript, and web services integration